Taking on Goliath---My Fight With TQL

Good advice here but I always thought 15 minutes was too long to wait. I expected a rate con to hit my email immediately while I had the broker on the phone and that's not a big ask. Too many of them would easily comply with it for me to cut slack. Even TQL would immediately send over the load sheet right along with the rate con if you insist on it. Everybody's always got an excuse... "yeah, yeah" *click*...

 

What prevents any party from cancelling verbally?

 

You're right. Alot can happen in 15 minutes.

 

You’re really just full of it don’t think this ever even happened.First a rate confirmation agreement is that an agreement not a contract.A broker or the carrier can cancel the load after signing it .You not knowing that is why I don’t believe your even a o/o .Now you can try to get tonu charges if the load cancels(if you had a true contract that would be covered in it)but if you cancel a load are you then going to pay the broker for cancellation

 

An agreement is a legal binding agreement but in a rate confirmation that we are talking about it’s very open ended there’s not a lot spelled out.TQL in my opinion is very shifty in how they do business but is shifty illegal? I personally don’t use broker freight anymore but when I did it took me about a month to figure out TQL and would only use them to get home and then only if my regular broker didn’t have anything.But if you build good relationships with brokers which are your customers .Always remember who pays you is your customer they will typically work things out.when something unexpected comes up. I personally in the same situation would have called the broker made them aware that this isn’t what we agreed on and tried to work something out