Taking on Goliath---My Fight With TQL

Discussion in 'Ask An Owner Operator' started by gekko1323, Aug 29, 2024.

  1. gekko1323

    gekko1323 Road Train Member

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    When a trailer is a "load-out", it is a given that it can be used to book loads. That is why the rate is so low, and sometimes even no pay is given. Because both parties know that the carrier will make up for the low pay by booking a load to offset it. If the shippers didn't offer this option, then no carrier in their right mind would move the trailer. Now, you may be thinking of a "tow-away" trailer. This is basically a load-out that can't be used to book loads. You have to deliver direct. BUT, the rate for these trailer moves are much higher, often equal to or exceeding the average rate for that particular lane. If a shipper is looking to mitigate expenses, he'll offer a load-out. If he doesn't care about expense, then he'll offer the tow-away rate. There are hefty fines if you use a tow-away to book loads.

    Also, the more obscure trailer types pay much higher than regular dry vans or reefers. Why? Because the carrier knows that it would be difficult to book loads with them, so they demand a higher rate. An example would be a roll-door reefer or van with liftgates. If you look at DAT on Monday, you will notice a bunch of load-out trailers out of Vegas going to Wisconsin that pay upwards of $1300. Even though the rate is high, I don't touch these with a 10-foot pole because they are smaller roll doors with liftgates. I know that I'll be stuck with it. Now, if I could find consistent loads for these trailers, they would be a no-brainer. You can find one or two loads along the way going towards Wisconsin and could make a killing just by getting $2 a mile, because the high load-out rate will over-compensate for the low linehaul rate. But the risk is that you have 7 days to get to Wisconsin, so you need to find loads quickly.
     
    Last edited: Sep 1, 2024
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  3. Rubber duck kw

    Rubber duck kw Road Train Member

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    That seems like a lot of stress and aggravation for a load you're doing for nothing anyway.
     
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  4. TurkeyCreekJackJohnson

    TurkeyCreekJackJohnson Light Load Member

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    I have to say, aside from wild assumptions and name calling, I have learned a butt-load from this thread. Keep the info coming but save the nastiness for later.
     
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  5. Short Fuse EOD

    Short Fuse EOD Road Train Member

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    Temperature Monitoring Devices | Sensitech

    The temp takes are getting much smarter now. I’ve had quite a few that would not have to be plugged in at a computer to give a warning, but pass her information wireless. Similar to technology used like an AirTag.
    One of my customers that I worked with in the past and still occasionally do will put a claim on a load that has not been run on continuous. When you show up just asking nicely to download your Reefer at thermo King or carrier and prove that it wasn’t run on continuous 57f. If you failed to, it now your load to keep and your insurance company probably won’t be paying for it either.
     
    Last edited: Sep 1, 2024
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  6. Short Fuse EOD

    Short Fuse EOD Road Train Member

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    In the last couple years, I have been asked by a company owner where he could sell rejected bananas. Funny thing is I called my produce broker that I’ve worked with in the past and he asked me if I was asking for a friend? Hehe Anyway, some insurance companies do not pay for human air on a refrigerated load. One of those is progressive they will pay for Reefer breakdown, but not for human error. So if your reefer gets tampered with you’re paying out of pocket. Even if you have a cream of the crop insurance company they do pay when it comes time to redoing your policy. Good luck if you got a lot of in your outfit. It won’t be that bad. it is very risky Refrigerated operator these days. Why I chose to buy two new units. If I pay for a load out-of-pocket, I won’t have any money left over for about anything else. It’s risky. I asked my agent if there has been a lot of claims with single refrigerated operators in the last few years since the downturn, and he said, “oh yes.” It’s what I suspected, everyone trying to make a little buck, even though they don’t want to put the effort in it.
     
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  7. zinita17601

    zinita17601 Road Train Member

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    You left a little detail out,the father knew the road to that applebees is known for drunk accidents especially around the time bars in the area let out,he suggested to his son to go to the other applebees on the other side of town,go early and not take advantage of 1/2 price appetizers or go to a different restaurant all together since the point was to eat.
    The son decides to roll the dice and thaught 1/2 price appetizers are worth the risk and the car now is totaled.
    The son argues that he achieved his goal by eating 1/2 price appetizers and what happened wasnt his fault, the father have to deal with insurance/body shop and not having a car for a while.
    Did the father know the future?no did the son make a bad decision?yes.after one hour waiting to be dispatched is already clear to any experienced operator this was a problem load and its time to make a different plan.you sat till monday to get loaded anyways.your 1/2 off appetizers was going to vegas now you’re dealing with the consequences regardless of fault.i hope you can c the logic in what im saying.good luck
     
    Last edited: Sep 1, 2024
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  8. LOTSO

    LOTSO Heavy Load Member

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    When they called and said the trailer needed to go to Ca. instead of Las Vegas, I would have simply said Ok, let's just cancel the load then. You hadn't moved yet so no TONU needed. Especially if they were a repeat customer like you say they are, or were in this case. By other posts you've had about brokers you seem to think you're doing them a favor by being in business. TQL is your customer not the other way around. It's gonna be hard to stay in business when you have to much pride involved. Especially in a tight market like now.
     
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  9. gekko1323

    gekko1323 Road Train Member

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    Yeah, I figured that in this dog-eat-dog environment, a reefer load would be an easy target. That's the main reason I shy away at the moment. Although I have pulled reefer loads via power-only. I have a question since you mentioned this: Do the newer reefers have a lock-out function, kind of like a cell phone? It would be pretty easy to program. Anyone at a truckstop can turn off your reefer when you are sleeping. So adding a 4-digit PIN would solve this. Also, especially on multi-drops, when the reefer is opened and being unloaded, obviously the temperature rises. Would this be grounds for a claim? Because the last reefer load I took was a multi-drop set at -10. I noticed that the temp would get all the way up to the teens while I was being unloaded.
     
    Last edited: Sep 1, 2024
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  10. wichris

    wichris Road Train Member

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    Newer units are capable of that, and telemetrics to your phone/computer.
    Box temp is really all that goes up while in a dock, unless you're spending hours in a warmer dock.
     
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  11. gekko1323

    gekko1323 Road Train Member

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    Are you a Jethro Tull fan by any chance? I DELIVERED in Hermiston. I didn't say to myself, "Why don't I "roll the dice" and go to Hermiston instead of staying here in Seattle to see if I can find a load?" Waiting is part of the game, you should know that. My plan was sound, and if TQL didn't do what they did, the plan would have worked perfectly. For the last time, I would have stayed at the Wild Horse ANYWAY, unless I would have scored a load that was time-sensitive and needed to be somewhere that day or the next. There were already loads posted for Monday coming out of Hermiston, Spokane, La Grande and Boise. You are trying to twist the Applebees analogy to fit your argument. The point of that analogy is to demonstrate that any moron has 20/20 hindsight. Anyone who focuses on the result instead of the thought process has flawed thinking from the get-go.

    Let's use a much simpler analogy. You and your wife go to a casino, and your wife ambles over to the roulette table and bets $100 on red. The ball lands on black, so your wife loses $100, and she's pissed. And you, being the Harry Hindsight that you are, say to her, "You should have bet on Black!" Do you see what I'm saying? So now let's project my situation onto you. All the factors are the same, except we don't know the result yet. You ended up in Hermiston because you had a great load that took you there. You have the SAME EXACT goals and motivations. You look into your crystal ball and you see that everything is going to work out as you planned. Don't you make that same decision? OF COURSE YOU DO. You have no reason NOT to. But if you look into that crystal ball and it tells you that TQL is going to pull one of their patented shenanigans, then you DON'T make that decision. If your wife looks into her crystal ball and it tells her that the ball is going to land on black, then of course she's going to bet on black. And instead of giving her a snarky comment, you wax poetic over her.

    There are 4 outcomes in the process/result matrix: 1- Good process/good result, 2- Good process/bad result, 3- Bad process/bad result, 4- Bad process/good result. I use this analysis whenever I want to analyze a poker hand. Outcome 1 is to be EXPECTED. Outcome 2 is a result of BAD LUCK. Outcome 3 is to be EXPECTED. Outcome 4 is a result of GOOD luck.

    Good luck to you also. I love Jethro Tull.

     
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