The WORST Shippers and Receivers - Truckers WILL NOT Buy Their Products!

I will add this one to the worst out of utter amazement. Sams Club DC in Riverside (at a 3rd party cold storage). My reefer quit working somewhere between Pratt, OK and Riverside but never popped a code until well in to the desert. When it finally set the code I stopped and looked trailer was already up to 60 was set at 22. God only knows how long it was up that high or how long it hadn't been cooling for since I hadn't stopped to look at it in almost 9 hours. (Special thanks to TK for not setting a code when it quit cooling) Anyways got the reefer fixed in Fontana headed over to Sams Club (already contacted ins. but they would not process a claim on the goods until the were officially rejected) I let them know what was going on, they gave me a dock anyways. They checked the recorders on the trailer...all 4 of them read 45+ for well over 5 hours. To my amazement they accepted the load. I tried over and over again to get them to reject it but they insisted the trailer was at temp when I pulled in so all was good. WOW. I called for an inspection, good ole California wanted nothing to do with it.

Remind me to never buy anything from Sams ever again!!!

 

Well, the final numbers are in, and if you took the over, ding ding ding. Although I was pretty #### close with my estimate.

8pm appointment, in door @8:30, unloaded @11:45, paperwork ready @12:15. Would have been a cool 4 hours and 15 minutes, but the only problem is some eurotrash driver took my paperwork. So now the yard jockeys had to run around and cut him off at the security gate, turn him around, then I think he got lost on his way back (the way he was circling the lot aimlessly was a good sign of that), then they ask him what his trailer number is and he didn't know. Then he proceeded to drive around in a circle one more time to figure out his trailer number? LOL Then he got his paperwork apparently and was driving around the lot with one trailer door swinging loose and he didn't even notice, then he backed into a hole with a unsecured trailer door. Luckily for him it didn't swing and hit any trailers or tractors. All and all your typical grocery warehouse day.

And yeah, its ES3, but it's a C&S load according to all bills. They're a 3PLS, so they probably handle warehousing for C&S on a contract basis, or it's just a proxy.

 

RR Donnelly in Bolingbrook, IL.
They hire unskilled forklift drivers to load the 500+ trailers that come through each day, causing massive load times, poor weight distributions, incorrect stack jobs, all leading to driver downtime. Often in winter the yard jockeys drag around trailers with frozen brakes flattening the tires and not telling a sole about it, leaving the drivers to deal with the mess. In conclusion, poor management is to blame.

 

Banta printing in Elk Grove village, il. That is one place I glad went out of business. I pull in just before my 3pm appointment, some guy comes out, screams at me ,"park at the end! Can't you ###### truckers read a clock? I told you people 6 o clock!!" Right away it put me into a seriously p. o.'d mood, when the time finally came for me to back in. I walked to the back of the trailer with crowbar in hand to pop the cable seal, this same guy came out screaming at me to back in the door, he hasn't got all day. This guy was just about screaming directly in my face, but backed off really quick when I picked the crowbar up off the floor of the trailer. I told my boss at the time DO NOT EVER send me to that ace again. I was quite happy to see that place all boarded up and vacant when I drove by there a few months later.

 

Nicholas & Company - Salt Lake City, Utah.

These people have no respect for driver's time and are completely inconsiderate of driver's HOS.

I delivered here about a year ago. At that time, I was 15 minutes late for my 0630 appointment. I received a door, backed in and was held until 1600. At that time, I didn't write them up here on this thread, because - after all... I was late. But, I still think that receiving a door and having me sit there for more than nine hours was out of line.

I am now here at the same receiver again. I arrived at 0500 for my 0600 appointment. Received a door, backed it in. At 0740, the green light finally changed to red, signifying their "start" of unloading.

It is now 0940, I haven't felt the trailer move in over an hour, but I still have a red light on the dock.

Unfortunately, I am on E-logs and my 14 hour clock is being pissed away while they are doing whatever they're doing.

And, last but not least... I had a second drop / appointment at another receiver that was scheduled for 0700.

 

I ride a skate board so I have no idea what you are talking about.

 

Pretty much any s/r who wants their crap at 3-5 am, because they just gotta have it first thing right, then you get there and wait 4 hours for a door, or you bump the dock and wait wait wait. Cool ####. Also love these guys where, in 2013, they can't take the money they save on paying their workers -4 dollars an hour and buy a facility that was made for 53' footers. Cool, look at me like I am some sort of ####### for taking 30 minutes trying to dock when you put me in a door next to another truck when there's a wall/fence10 feet in front of my truck after I'm docked. Lol. Incredible, I show up on time and get to pound off for 5 hours until I get loaded/unloaded, but if Im the one who takes my sweet ### time, then there's a late fee which comes out to like $500/hr, when I only get $15 for detention. AHHHHH much better.,

 

yea my wife and I started showing up at those ref. grocery warehouse appointments in the northeast later in the morning since they were not getting to us til 9am anyhow.
some places I would rather be the last guy in line instead of the first. We seemed to get done quicker then.

 

H.E.B. In San Antonio. They are rude, slow, and treat you like dirt. I hate going there. Plus you have to blind side alley dock in very tight spaces with little maneuvering room in front of you.

 

Albertsons in Tolleson, AZ. Painfully slow! Like watching paint dry