Thinking About Buying a Rand McNally TND 730 - SAVE YOUR MONEY!

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by The Gryphon, Mar 22, 2015.

  1. airgas4021

    airgas4021 Bobtail Member

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    Sep 3, 2015
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    Both units are at home for now.using garmin770. I have disabled all virus software on windows..downloaded dock again..720 locks up on file 126 in repair mode.730 went smooth..used for two days and "serious application error"pops up..cant spend all my home time on RM gps..when i get back home..will try 730 repair on a different windows platform..see if thats the reason..720 wont even complete repair mode...RM had it for 3 weeks..charged me $100..new batt. New screen...but same lock up. #### I miss my RM gps..but I rely on Garmin...RM Atlas..Smartphone Maps..
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    The next time you are home you can ship them to me. No charge and let me look at both of them. PM me your Name/Address/E-Mail and when you are going to be home.

    Mark
     
  4. randyd2

    randyd2 Bobtail Member

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    May 27, 2013
    Illinois
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  5. randyd2

    randyd2 Bobtail Member

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    May 27, 2013
    Illinois
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    I bought the 730 model after my 720 would not charge any more. I bought it on 1/12/16 at a truck stop with an exchange policy. the first one the screen reloads going down the road or stopped and it freeze's up, so I exchanged it for another one in Iowa which did the same thing plus had an error code that would pop up on the screen now and then sitting or driving, anyway long story short I am on the 5th one which does the same thing as most of the other's did . #3 the touch screen did not work. I did the update's and map downloads to each one and also did the dock repair function to each one. I will get the 6th one tomorrow and keep trading them in til I get one that works. I have tired Iowa , Indiana , Illinois so far on these gps error code 2016.jpg
     
  6. TROOPER to TRUCKER

    TROOPER to TRUCKER Anything Is Possible

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    Dec 15, 2014
    Charlotte, NC
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    My RM crapped out and I replaced with Garmin that is way better.
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    Sep 23, 2007
    Statesville, NC
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    Have you let it charge out of the box without turning it on?

    I find it hard to believe you have had 5 in a row that each one has had an issue.

    Thanks,
    Mark
     
  8. randyd2

    randyd2 Bobtail Member

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    May 27, 2013
    Illinois
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    The first one I bought while I was home so it was fully charged before going in the truck, one of the other units was mostly charged when I opened the factory sealed box so that was probably a reconditioned one, the rest showed the red charge light and all of them got to a green charge light and still did the same thing. The ones that worked I used for more than one day to see if it would get better which none of them did. Each one was hooked to the computer for the update's for around 30 minutes, before rolling down the road.

    Sometimes they would do a reset and come back on quickly sometimes they just froze which sometimes I had to push the reset to get them back on. Sometimes they would freeze for a few minutes then reset and come back on. Any reset's did not require the push to accept previous route that happen when you power the unit down and turn it back on.

    One of them the touch screen did not function so I could not do much with that one. That was the only one that truck stop had, so I had to drive to the next truck stop along my route to exchange that one.

    For sure they are cheaper online to buy but it is nice to be able to be able to exchange them at the truck stops... My 720 I bought online and had no trouble with it for 2 1/2 years , but the USB charging port had been acting up on it for awhile so thought I would upgrade.
     
  9. randyd2

    randyd2 Bobtail Member

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    I find it hard to believe also Mark that I could keep getting units that have a problem like this 4 the same problem 1 with the touch screen
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Sep 23, 2007
    Statesville, NC
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    Did they have the clear round tape sealing the box ends? I have seen some truck stops reselling a unit that was returned.

    The screen we will count that as a hw issue. Rm does not sell refurbished at ts's.

    Make sure you have gps also. Preferences/general/gps data. (Should be one of the last tabs) DOP should be less than 1 and used/seen. Used should be at least 4 for a good reference to your location.

    There is a slight issue still with production version which may cause freezing. But for 4 to have the same issues is really odd.

    If the one you have is still having issues PM me as I would like to see your log files.
     
  11. randyd2

    randyd2 Bobtail Member

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    May 27, 2013
    Illinois
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    I did check the satellites but don't remember the number think it saw 11 of 14 and was using 10 of them , all box's were sealed and the gps units each time had that stick on the face cover you have t peel off all of them looked properly packaged including the booklet, window mount , charger and usb cables. I don't think any of them was repacked by a truck stop. It was odd that the one had some charge on it though right out of the box. The one I have I got now reset 2 x in the first 30 miles of driving , it freeze's going down the road and usually will reload after a bit. that part is really random.
     
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