Well a couple pet peeves about your "review". First is 2004 ... or 2005... a little late there rabbi, maybe justified, maybe not but rather ... well useless now. The second and more important thing is I never pay for work at these places in cash. I ask up front and if they want cash, I walk. Always always pay for the work with a credit card and if crap doesn't work, call them and refuse to pay for the work, and I know most of these places demand cash but cash causes problems with the idiots who think they know everything.
Jack Thurston talked about it in the CB Tricks forum and the worldwide DX forum at the time. All the reputable technicians that do this type of work commercially know what type of work comes from that shop since they are constantly fixing radios that come from that shop.
This whole cb shop industry is such a joke , is it really that difficult to check a radio and make sure its on frequency and transmits to meet manufacture specs? If everything is working fine it shouldnt be necessary to adjust anything in the radio ,except for the modulation and carrier, but these Bozo tech's think they are Nascar mechanics and need to tweak and modify internal componants and make the radios perform at a level that they were not designed to operate at, and as a consequence they do more harm than good, and then you need to find a " good" tech to repair the #### thing, what a scam.
I would estimate that 75 % of the radios I hear on the road are pure garbage and the other 25% are stock and untouched.
