Touch Screen on new QC locked up

Well before dinner tonight everything was working right. Returned and when the QC cycled itself back on, the touch screen was locked up. Anyone else ever have this problem, and if so, how did you fix or am I looking at a visit to a terminal and getting it replaced. I am hoping that during the night it will reboot itself and fix its own problem. Even the arrow will not move. When it is in the compact mode, the small arrow in the lower left corner goes dark, and when opened it lites back up.

I remember that the old QC's could be unplugged and powered down and reset. Not sure about the new ones.

Thanks for the assistance in advance. Sure would hate to have to call someone in PHX right now. If I can not fix, or if it does not fix itself tonight, then will just be calling in MT and LDD macros. Then let them decide what to do.

 

Thanks, it locked up when it came out of sleep cycle. I have been hoping that it would go into a sleep mode again with showing that screen that it i rebooting itself. so far, no go.

 

Did that just now. Lets see how long to re-boot. It brought up a virtual keypad on the screen. It then went back to its home screen, and nothing. Let it go into sleep and hope that in the morning, all is working.

Navigation screen also locks up now and then, especially when pushing safety view and nav view too quickly. Like you are trying to tell it to do something to fast.

AZS, I think that mine usually goes into sleep mode in about 30-45 mins. Have had the truck running to get some air condition in it. Now lets just wait and see.

YeeHaw. It worked. Took a little doing, like hitting the Enter on the keyboard since the screen was not work, but now all is fine

Thanks again for the assist. Will have to remember this the next time that it locks up