TQL refuses to pay for delivered load !

Ok...this is a great thread. And I can not help but have an opinion so keep in mind its just an opinion. One of the biggest complaints coming from truckers is that they are not treated like professionals.. This thread is a perfect example of a truck driver being treated as a professional, believe it or not. When you agreed to a contract that had you making four deliveries your responsibility to the customer and to your own business was to make all four stops or you have not lived up to the terms of the contract. The post office at stop two did make a mistake by removing all freight from the truck BUT that freight ultimately is the responsibilty of the driver until all deliveries are made. In other words you can transfer a percentage of blame on the post office but you can not transfer any of the responsibility. The dock worker actually signed that he did not recieve the freight and while that may seem great there was a cost put on the post office to move the freight from stop two to stops three and four and when suprvisors further up the chain find out they would be right to refuse to pay for the load.

I know what you are going to say..." That cost is their fault because they removed all the freight!" Nope...Still your fault..Your contract....Your responsibility as a professional to fulfill that obligation.... You are not gettin screwed...You are being treated like a professional....read you contracts and make sure you fulfill your obligation or it is all on you to take full responsibility...

Here is a good example of what I mean about responsibility....You get divorced..Your ex gets the house and you move out...You are both on the mortgage but she agrees to pay the mortgage as part of your divorce......Then she misses a few payments...... Mortgage company calls you for payment...You say she is responsible because of the divorce..... They say NOPE..You both are... Your contract to pay is with the mortgage company NOT the state where you got divorced.... If you are on the contract...you are still responsible to pay..........You can blame her for being wrong..and she is.....BUT you are still RESPONSIBLE.... So there you go....Welcome to professionalism.

 

Wow its scary the creator of this thread has a CDL...How do you do any stop what-so-ever and not look or atleast glance into your trailer when you shut the doors? Lucky you that you didnt show up to a small time shop for last delivery and get smacked on your butt from the owner for not having his freight...TQL does mainly food type loads with odd hour deliveries but you still get paid...JOrdan is a guy who works at TQL and will take care of you the driver as long as you keep him updated...O/O or Company driver LTL or OTR or P&D who shuts doors with no freight and is headed to another delivery abviously needs a DOT eye and drug exam...

 

I hear what you're saying, but I've been guilty of this on occasion. You get into a routine, and expect USPS workers to be thorough and detail oriented. So far it's only come back to bite me a couple of times, but never as bad as it did the OP. Mainly small amounts of dunnage / trash left in the trailer that I normally would have left in a neat pile at the receiver's dock since they didn't give me a BOL for the freight that they apparently wanted shipped elsewhere.

After reading this post, I have been diligent about supervising and cross-checking the unloading of multiple stop loads. Last week, it kept me from driving away with 2 pallets that should have been unloaded at my first stop. Dock workers left them on because they had different colored stickers on them, and they assumed they weren't theirs, despite the city name printed on them in BOLD TYPE.

 

^ You know what happens when you ASSume.....

 

I have grew up with many friends who later moved to CT, these people are %100 good old Americans in ethics as well as behavior. They have been given so much BS by the law that they have fallen to a very low level and can't fulfill their their obligations. Under all situations we need to keep the common sense in mind. A lady spills coffee and gets $1million and on the other hand the Dock worker (US Mail )took the freight (that is a fact no BS here) which he was not authorized of is either mistake and or theft. US Mail is responsible of hire the people who know how to read and count. And if they are helping minorities or unfortunate people then they are responsible to train them to a point where they are fully capable of reading the BOL and Pallet COUNTS. It will be totally unethical if TQL and/or did not pay the truck moving charges. But if they don't lets keep an eye on them for any comment or errors they may make in future then you can apply the same non-sense rules on them and get $1 Million for as little as coffee cup error.

 

Thats why I take a picture of the freight at loading and any time it gets partially unloaded. It is not so hard these days to do that with the cell phone cams and Pen Cams are available.

 

Flashlights were invented a long, long time ago, enabling people to see in dark places. Bottom line, you failed in your responsibilities and the broker is holding you to it.

 

It makes an "###" out of "u" and "me"? Did I pass today's pop quiz? (Hope I won a 12-pack) Gooooooo Bronco's I er..Meant to say Ravens.

 

It's always the driver's responsibility to make sure the correct freight goes to the correct locations. Mistakes happen. However, if you do not fulfill the requirements of the load in your load confirmation, they don't have to pay you. I would have insisted on going back to get the freight. To me it sounds like you were trying to cover up your mistake, but why drive to the 4th stop? Just get the guy at the third to sign it. This situation has bad decisions written all over it and you're paying for it.