TQL refuses to pay for delivered load !

Discussion in 'Freight Broker Forum' started by BretStep, Nov 24, 2012.

  1. BretStep

    BretStep Light Load Member

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    Problem was discovered at stop three and manager at stop three called the p.o. manager at stop four and i was told to come down and he would take care of the issue. Stop three signed in the correct box as receiving shipment since the P.O. did receive shipment, it was just at a post office up the road in cleveland as they were the ones who messed up. Manager at stop four was super nice and i was there for almost half an hour as he handwrote a short story on what had happened and stated that they received the freight at a different location as a result of a mistake not made by me. He just didnt sign the little box because in doing so it legally stated that he received the freight at his location which would make him liable if there was a postal audit and he didnt want to lose his job.
    TQL was aware of the problem and i spoke with the appropriate account rep twice after the problem and was told "thank you" for taking the time to get everything documented in writing and keeping them advised of the issue. The problem is someone at TQL is getting out of payment on a technicality.
     
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  3. BretStep

    BretStep Light Load Member

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    Go ahead , be a ####y smart ### and put me down. Please remember that I do this to earn some additional income as I enjoy traveling keeping busy and have two homes paid off, not because i have to since im not uneducated.
     
  4. nascarchuck

    nascarchuck Road Train Member

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    Apparently your education isn't in the way of grammar and the English language. But thats another topic... You screwed up just as the PO screwed up. I agree that you should had been paid through the second stop. Learn from your mistakes.
     
  5. MNdriver

    MNdriver Road Train Member

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    You failed to do so much on this, and then you come here and blame it on the broker for not paying you because you did not do what you promised to do.

    Please share with me the logic of that.

    You may not comprehend this, but you are working in a service industry here. Your service is delivering other peoples property where they would like sent to.

    All you did was collect the evidence for TQL to NOT pay you after the second stop. And then you continued to waste your employers resources by continuing on to the final stops as well to continue to document the mess up.
     
  6. Hegemeister

    Hegemeister Road Train Member

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    Here's my take. Yeah the guy could have caught the mistake. He gets that. We all make mistakes. If we were perfect we would be runnin the world.
    What I think happened, was a broker that got paid and saw an opportuniy keep the cash and screw the trucking company!!!
     
    volvodriver01 Thanks this.
  7. windsmith

    windsmith Road Train Member

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    That's the whole point of contracts - to spell out in writing (so that nobody gets screwed) exactly what needs to be done in order to get paid. Don't fulfill one of the WRITTEN obligations, then you don't get paid.

    Carrier doesn't fulfill the terms of the contract, carrier does not get paid. Nobody's getting screwed here, it's just straight up business.
     
  8. Hegemeister

    Hegemeister Road Train Member

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    I know a contract is a contract, but there is also a moral issue here. I'm sure the broker got paid. They should do the right thing and pay just like they got paid.
     
  9. MNdriver

    MNdriver Road Train Member

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    so what's the purpose of a contract then?
     
  10. Hegemeister

    Hegemeister Road Train Member

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    A contract is primarily in place to protect the intrests of the parties involved. Not to be used to take advantage. I could see if the broker did not get paid or lost a customer. But I really don't think that is the story here. Sounds more like greed. Just my opinion.
     
  11. gokiddogo

    gokiddogo Road Train Member

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    If you made your money in something other than trucking, why are you trucking? Wouldn't it be easier to go back to where you can make money and life is much easier and less stressful at whatever else your education field is in? Then you wouldn't have to come on here and listen to all of us on here.
     
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