We still deal with TQL but after an article was published in Overdrive magazine where I named TQL as the problem, I got a call from TQL. They allowed me to set up an accessorial policy. EVERY load that we book, the broker/agent has to agree to these before they can proceed. They can ask us to opt out which we sometimes do if it is low risk. It helps, and TQL stands behind it.
You should also know that TQL records EVERY phone call and they will look up a call to see if their agent has lied. You have to be intelligent in your argument and not just a rambling fool.
That said, TQL is still a broker and I think that all brokers need to go.
TQL THE WORST COMPANY
Discussion in 'Freight Broker Forum' started by IgS, Mar 6, 2024.
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Once sent out to collect some payment from a small loan customer. Failed to adjust the visit successfully. Came back and advised my manager
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Siinman, JimmyTwoTimes and PPNLE Thank this.
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Siinman Thanks this.
Trucking Jobs in 30 seconds
Every month 400 people find a job with the help of TruckersReport.
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