Trailer damage from shipper/receiver, how do you handle it?

Vampire · Jan 15, 2023

bad-luck said: ↑

Cameras can but put inside of your trailer, how well they work i don't know. Here is what I had made and put inside my trailer, It helps but they still put a hole in my ceiling. View attachment 445691
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Now you just need one that says stay off ceiling. Bamn dastards!

bad-luck · Jan 15, 2023

Vampire said: ↑

Now you just need one that says stay off ceiling. Bamn dastards!
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I know right!

LoneRanger · Jan 15, 2023

Beaver9 said: ↑

I need to research this. I need to find a way to install one.
That's a good sign.
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there are cameras that work in winter, pretty sure cameras that work in Canadian winters will work in a reefer. Even WiFi ones.

A ring type of camera system where it’s all local and you can click one and off would be best.

also make sure there’s ample signs that say video and voice recording 24/7 in the reefer. Just to cover your behind.

Ps to be even more on the safer side, have it included on your rate con as well if possible.

Beaver9 · Feb 2, 2023

Ridgeline said: ↑

There are two parts to this, one is lighting and the other is the cameras, I won't get into the recorder or how it all is put together for my trailers.

Lighting is easy, I order a few hundred feet of lighting angle mounts, these are made for strip lighting and I had them put in place on each side of the box on the top, I used an epoxy adhesive, these things are never going to move no matter what the temps are in the box.

I ordered cheap Chinese led strips off of eBay, I think I paid $5 for 20 feet or something like that, I ordered several brands/vendors but I found it didn't matter, they are all the same. I am using 22 gauge wire for the connectors between the strips, it doesn't seem to matter if I used 18 gauge or 22 gauge, it is only 4 inches needed, the power leads are 18 gauge wire to the junction box on the bulkhead.

I have replace 4 strips so far but the box is brightly lit which helps.

The cameras are Chinese branded cameras, about $50 a piece, they are OUTDOOR cameras. I have one in the front and two in the back. They are taken apart and repackaged into a small angle case (I had these made but you can still use just outdoor camera case). These are put right under the door rollers and pointed downward. These are Power over IP because the recorder has this feature. Out of 40 or so cameras, I have had 3 failures and the life of them seems to be over the MTBF of the 30000 hours.

Everything runs off of 12 volts, it is tied into the reefer battery and has a secondary power system through the truck.

The other thing is you will have to experiment on what focal point you want to use, I use for the front camera 8mm and for the rear is it 6mm.

Is it effective?

Yes and I have had six claims that have been taken care of without involving my lawyer, proving without a doubt what happened.
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Ridgeline,

Can you send me the photos of your trailer showing what you are talking about here?

I didn't have a chance yet to do it, and I had another hit to the wall!! I had to put temporary covers so water does not get inside the trailer.

Beaver9 · Feb 2, 2023

Ridgeline said: ↑

Not always the case.

One of my drivers had a temp controlled load out of continental tire in I think Georgia going to a BMW vendor. They wanted a washed out trailer so we washed it, the driver took pictures of the box and then went to the shipper (not at continental). She arrived, told to stay in the truck and got loaded. The FL driver was out of control, they drove into the box and scraped the sides up, then hit the front shoring bar so hard it bent it all with the first pallet, the second one they pierced the protection side plate and tore that up. The third pallet they hit the door and busted up the cap and bent the track just enough where the door could not be opened easily. The door was shut, the seal was put on and the driver was told to go.

She gets to the vendor for BMW, she had the guard break the seal, back into the dock. Getting on the dock, she tried to open the door and it would only go a foot up. The fork lift driver helped got the door open and saw the mess, he called his supervisor who called the general manager to make sure they were not blamed for the damage to the trailer. They took pictures of everything before they unloaded the product, they wrote up a really nice and accurate description that they sent me about the damage. My lawyer sued the shipper for the repairs and downtime of that trailer, we had to take it off line foe almost a month before it was repaired and back on the road.
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Okay. So, if you own one trailer and someone damages to the point you can't use it, then you need to hire a lawyer for the downtime time you had for lost work?
What happens when you get a quote to repair the damage? And the receiver admits their fault, but then says your quote from the shop is too high. And shouldn't cost that much. What they want to pay is only for the patch up work done on the damage, not to restore it. And after you send a quote how much time you give them to respond with their payment?

Beaver9 · Feb 2, 2023

Guys,

Here I am again! The receiver who didn't admit fault last time, admits to another hit that happened recently. I got a quote. It costs even more than the first damage I had. They will cover it but said the quote came too high. They had things happen to other trailers in the past but never did receive a quote close to mine they said.
How long did you wait for the shop's quote to be paid. What's reasonable timeframe to wait?
And they call it an isolated spot. If you do a patch up, then yes. But if you want to fix it the way it should, then a lot more is needed.
I don't even have time to install cameras and scuffs since these things keep happening.
Need a break from all of this.

Siinman · Feb 3, 2023

Beaver9 said: ↑

Guys,

Here I am again! The receiver who didn't admit fault last time, admits to another hit that happened recently. I got a quote. It costs even more than the first damage I had. They will cover it but said the quote came too high. They had things happen to other trailers in the past but never did receive a quote close to mine they said.
How long did you wait for the shop's quote to be paid. What's reasonable timeframe to wait?
And they call it an isolated spot. If you do a patch up, then yes. But if you want to fix it the way it should, then a lot more is needed.
I don't even have time to install cameras and scuffs since these things keep happening.
Need a break from all of this.
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Time to move away from shipper if they will not fix correctly. No reason to keep losing money with people who will do nothing. If they admitted fault already then not much else to do other than fix it and tell them to pay. If they do not pay than time to sue. Most likely will be small claims court unless it was a large amount of money.

TallJoe · Feb 4, 2023

About a year ago or more, they cut a hole in my otherwise intact trailer roof. That crooked receiving clerk said, that it was not them, that it must have been the receiver.
I was getting hyper tensioned at that point so I bumed one cigarette, I actually offered $5 for it but they guy dismissed it with a wave of a hand, and after burning it, I just left the f...ing place. I went to a trailer repair shop and for $150 they patched it up with rivets and gave me a brand new crank - which I coincidently needed - for $8 which was a consolation price...I had another load lined up later.
Some of these abuses they get away with impunity...which sucks. But what you're gonna do? It is enough that I photograph "the seal intact" upon departures and arrivals. Am I supposed to carry a ladder and photograph the roof too?

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