Transparency

Discussion in 'Freight Broker Forum' started by kgray520, Feb 5, 2024.

  1. kgray520

    kgray520 Bobtail Member

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    Hello, all. I've had a couple of occurrences in the last week that I'd like to get your input on. In both situations, the truck that delivered had a different name on it than who booked with me. Both carriers told me the driver forgot to put their name on the truck. Now, to give them the benefit of the doubt, maybe they're new leased-on trucks running under their authority, but my main concern is, this means the trailers were not covered at all while on the road. There's no paperwork and agreement with the company that's on the truck and that can turn into a nightmare if there's a claim. My question is, if you legitimately have an agreement with a driver that leases onto you, do you tell the broker? Of course the answer should be yes, to avoid issues or confusion. And if you allow someone to lease onto you, how can you ensure they put your decals on their trucks BEFORE hauling anything under your name? There must be a better way to go about this, for the legitimate, NON-double-brokers out there...
     
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  3. Chinatown

    Chinatown Road Train Member

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    I've hauled loads like that and the company said to not use the decals, but keep them in the truck in case DOT stops you, then say you forgot. I was a company driver, not an 0/0.
     
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  4. PPDCT

    PPDCT Road Train Member

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    I mean, did you ask the individual drivers what was going on? Screw talking to the carriers, that's how you get lied to about who's doing what. You should've had your shipper/receiver/whomever get the drivers' contact info and speak with them directly.
     
  5. wichris

    wichris Road Train Member

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    They were double brokered.
     
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  6. kgray520

    kgray520 Bobtail Member

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    I didn't speak with the drivers, admittedly. And yes, I wish the receivers would take down the driver's numbers (in case it differs from what I'm given) but they usually don't :( Typically, the dispatcher or carrier's office would have copies of paperwork, something showing they have a written agreement together, if it's legit. But the 2nd carrier actually told me he didn't have a written agreement. Doesn't sound good...
     
  7. kgray520

    kgray520 Bobtail Member

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    OK, I had a feeling something like this was happening. Thanks for sharing your side of it!
     
  8. PPDCT

    PPDCT Road Train Member

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    Yeah, that's probably been double brokered. I'd put a stop on payment and try and find out who actually hauled the load. If you've got the info off the placard, it should be easy enough...
     
  9. kgray520

    kgray520 Bobtail Member

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    It's strange, I've tried getting the carrier that hauled the load to set up with us (if they're not already) and they just don't bother or they never respond. I'd rather pay the carrier that hauled it, if they can't provide a written agreement between their companies.
     
  10. Chinatown

    Chinatown Road Train Member

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    Henderson, NV & Orient
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    Some household goods movers do crap like that.
    You hire a major household goods mover to move you, thinking they have a good reputation and everything will be find. Then some raggedly box truck shows up at the destination, with no markings on the truck and demand $2 or $3 thousand dollars to unload your furniture. You think you already paid in full with the major carrier.
     
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  11. kgray520

    kgray520 Bobtail Member

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    Oh that's terrible. There really should be more transparency on any additional fees. No one likes surprises
     
    Chinatown Thanks this.
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