U.S. XPRESS..... Please look elsewhere for a job..

Well that was 2009,

any recent complaints ?

 

Well i will put it this way...I drove for them back in 2000 and I will say this much, they did the same garbage back then and it sure looks like they haven't changed a bit.

Still a bunch of incompetent delusional fools in Chattanooga it appears.

 

They must be really good at it. The shiney palace on the hill outside of K-Town is a testiment to how they give most of the profits back to the drivers. After all, the drivers are the ones who got them there right? Right?

 

In 1996 my brother and I went to USX as team company drivers. The first trip out a storm was coming out of Canada and it was cold and snowy. We were in South Dakota and the fan switch had a short so the fan clutch stayed on. It was -20 deg. no heat in the truck and the road closed so we both had to sleep in the lower bunk and make a closed space to keep warm. When we got to Sioux Falls the shop was backed up so we had to wait for our truck to get fixed. They would not pay for a hotel because the truck was not physically in the shop. It took me 2 months to get our layover and hotel pay. The whole time there we would pick up loads in the northwest get to Wyoming just to have to give it to a husband-wife team to take back across the easy roads to the east.

The straw that broke the camels back was in Oregon. We had a 2 stop pick-up that went to Houston. That day we drove for 10 hours counting trailers around Portland because they didn't have anything else for us. Finally a load came we got to the first stop 2 hours early. After they go us loaded we were 3 hours late for the next pick-up. After the 2nd stop was load we would have had to drive from there to Houston nonstop (no fuel, food, bathroom breaks) and average 65 mph in a in a 65 mph truck. I told them no way we could make it before Hewlett-Packard closed Friday. We called the number given to us and they said it would be Monday before we would be able to get empty. So when we got to a safe place we stopped because neither of us had much sleep because of the driving around town all day. That morning the Qualcomm was beeping like crazy to call in. When I called and was talking to the driver manager and him saying we had plenty of time to get there. I guess he thought the truck had no speed limit. He asked why did we stop and I told him it's because we had not slept because of the crap with the trailer counting. He told me "sleep was not an option!" I asked for him to repeat that and he did. At that point I stopped the conversation and told him we would deliver that load but we better be headed home or the truck would be left and we would fly home. After he was even more of a jerk I just hung up. I called back and got hold of someone over him and told them the problem they wanted to keep us but I will not work for someone like that.

 

It cant seriously be that bad... I hope.

 

It was when we worked there. That was the worst job I ever had.

 

1st i call BS on this post
realy your talking about 16 years ago like it's today....????
they would take a load off you and give it to a team but you were a team right...?
why were you both up all day...? can't you or your brother drive by yourself..? that is what a TEAM does

over all IF you were a team and IF you did work for usx 16 years ago you sound like a bad team that couldn't do your job anyway

 

It's not a joke. They pull crap all the time. They did it when I was with them back in 2000 & apparently they are still doing it today.

One thing they like to do is have you unload at 8am and sit till 4pm and dispatch you on a load that is 650 mi away and expect you to run all night after being up all day. They could care less, because to them you have hrs & fatigue is not an option nor is it an issue to them.

 

When we worked there husband-wife teams got the easier loads. When it was snowing we had to do the nasty work. From the drivers I have talked to they still pull that crap.

Try driving in the city for 10 plus hours in a bobtail to look for and count trailers. Then tell me how easy it is to sleep. It was not like we stopped for 15 hours we had only been stopped for 4 hours when the Qualcomm went off.

I worked there for 4 months. That crap and the crap we had to go through at Tunnel Hill Ga. every time we had to stop there. Once on the yard you could not leave in the truck until you were dispatched. After you got a dispatch you had to be signed off by the person that checked your logs, dispatch and one other person. Also we ran a lot of Fed-Ex loads and we had to get to the shipper at the airport in the early morning to wait on our load that didn't leave until 2 or 3 the next morning.

I can put up with a lot of crap. I worked for Schneider for 5 years. Left in good standings to run sticks (furniture) to Florida. I'm not someone who has a bad attitude and quits because things are not easy.

 

I checked into US Xpress a few weeks ago...

I first checked into their lease program. No matter what I did, I could not see any way for me to make money as a solo driver, even using their highest rate on the sliding rate scale, and including every possible bonus, fuel surcharges, etc. Only a team could make money, and that money would be the equivalent to what a solo company driver would make (pre-tax).

So, I opted fairly quickly to apply as a company driver. The pay was something I could live with, based on realistic numbers and using their lowest pay rate (they have a sliding scale as well). I don't use a recruiter's numbers, they're far too optimistic (as this one was). So, I applied online.

I received an email that a recruiter would contact me as soon as possible, which included the recruiter's name, email, and phone number. Eight days later, having heard nothing, I called her. I had to discuss an issue that happened with another carrier I opted to not work for, and she assured me that I would not have a similar problem at US Xpress. We then went over some things they needed to know (by law) that was not covered in the online application. That evening, I received an email with various forms attached for me to fill out, which included a detailed explanation regarding orientation.

The orientation would be in Tunnel Hill, GA, several hundred miles from home. Unlike most, I tend to read everything before I sign, and assume that if an employer is sending me a document, I should read it carefully. It has to do with not understanding what "Airborne" implied (jumping out of perfectly good working aircraft while in flight) when I joined the US Army at age 17.

That's when I came across this little gem:

* If you are disqualified from orientation for any reason, you are responsible for your transportation back home.

Upon further checking online, I found so many complaints about how this policy is applied that I became concerned. Some were let go because they could not pass a physical abilities test (very different from a USDOT physical). Some were let go because their blood sugar or pressure was a few points to high (reasonable excuse, given regulations). But I also found many, many complaints from drivers let go without explanation, and many more from drivers who weren't hired because US Xpress claimed they had all the drivers they needed.

I can put up with most things, but this policy, combined with how they apply it (according to the complaints I found), is unacceptable. Obviously they do not need experienced, professional, safe drivers. I'm curious as to how this reflects in their CSA Score, but the FMCSA shut down public access to carrier scores it appears.

I'm sure there will be hundreds of drivers willing to take the chance of being left stranded for a crack at a $700/wk (pre-tax) job, and have the money to spend on their own food and transportation should it not work out. For you guys and gals, go for it, because that number is a realistic expectation if you have at least 5 years experience (the most US Xpress counts). Just make sure you have a plan to get home if you don't get hired for any reason.