Uber Technologies Inc.’s truck-brokerage business has helped reshape freight brokerage, but it might not be doing enough to shore up the finances at its parent company.
The ride-hailing giant, reeling from the impact of the coronavirus pandemic, is re-evaluating its Uber Freight operation as it slashes jobs and cuts costs, in an effort that includes a new look at its costly bets on noncore business lines. Uber didn’t say what actions it is considering as it evaluates the business.
The freight operation, like the main passenger business of its parent, has had a significant impact on its market but has been hard-pressed to turn its gains into profits. Uber Freight lost $64 million in the first quarter despite a 57% jump in revenue, to $199 million, from the same period in 2019.
Uber Technologies Inc.’s truck-brokerage business has helped reshape freight brokerage, but it might not be doing enough to shore up the finances at its parent company.
The ride-hailing giant, reeling from the impact of the coronavirus pandemic, is re-evaluating its Uber Freight operation as it slashes jobs and cuts costs, in an effort that includes a new look at its costly bets on noncore business lines. Uber didn’t say what actions it is considering as it evaluates the business.
The freight operation, like the main passenger business of its parent, has had a significant impact on its market but has been hard-pressed to turn its gains into profits. Uber Freight lost $64 million in the first quarter despite a 57% jump in revenue, to $199 million, from the same period in 2019.
Uber Freight and its digital rivals are still small players compared with the sector’s biggest operators. In 2019, digital freight brokers accounted for about 2% of the $83 billion domestic transportation market, which includes brokerage and other logistics services, according to research firm Armstrong & Associates.
But their push to use technology to make booking freight transportation more efficient has pushed competitors to step up their digital investments.
Big transportation companies are spending billions on automation that can both improve service and help brokers add revenue without hiring more people.
But coronavirus lockdowns have crippled demand in the sector, sending freight volumes spiraling downward.
“It doesn’t matter if you’re a digital freight broker like Transfix or Conovy or Uber, or somebody like C.H. Robinson or XPO Logistics, ” said Evan Armstrong, president of Armstrong & Associates. “Everybody feels the pain.”
Uber’s Re-Evaluation of Freight Follows Steep Losses
Uber’s Re-Evaluation of Freight Follows Steep Losses
Discussion in 'Freight Broker Forum' started by autopaint, May 19, 2020.
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Last in first out (LIFO) in action. They didn’t bring anything to the table - load boards existed before them, and were working just fine.
RubyEagle Thanks this. -
In general they have some of the cheapest type of freight. I wonder how low did they go to get the contracts?
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Cheap and heavy. Signed up, never used.
86scotty Thanks this. -
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But but.... brokers make gazillions!
FoolsErrand, PPDCT, Doealex and 1 other person Thank this. -
I am curious what their overhead is to run at such a loss.
People they hire to answer calls are oversees and they must be dirt cheap. So does Convoy
The very brokers with 100s k salaries... might be too many of them and many of them contributing too little.
I think that part of the problem is that they tried to build a mega brokerage from the top. Now they have to deal with internal issues.
At least the facade looks good. The pay on time and the app is nice. Their problem tackling is somewhat lacking...if you take an Uber load better hope for no major issues.
My feeling is that they will figure it out. Their and Convoy's way is the inevitable direction for the masses of dry vans chasing freight. -
While I wouldn't be sorry to see Uber go bye bye, I still believe that the format that Uber and Convoy are using is going to shape the way we all book loads in the future. This week I did my first brokered load in almost a year. While it paid great and the broker was great to work with, there are so many more steps than using a phone app to book a load, it really is a PITA. From signing a ratecon, to installing their app so they could track the load in real time, to choosing between getting paid in 30 days, or paying 5%, filling out numerous forms, and submitting a voided check just to get my money within a week. All of that is automatic and instant with the phone apps including TONU and detention. There should be a phone app with all of those features where brokers can post loads. Maybe there is and I don't know of it yet.
For anybody who does use Uber right now, you might consider not using them. If they happen to go bankrupt and cease operations without notice, and if you haven't been paid for a load, you're screwed.Freddy57, Western flyer and Doealex Thank this.
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