Uber Freight is going down Becarefull

Yes, Uber is a real mess right now and I have stopped using them. I suspect that they won’t be around very much longer unless they get their act together. Their app is a complete mess ever since they recently started merging with the other company they bought (forgot the name..don’t really care anymore). Mainly loads not showing up correctly or at all.

Their “2% pay in two days program is a complete joke. They don’t have the money so you end up waiting a week or more.

Their rates are now complete crap. Customer service is a complete joke now. The list goes on and on.

I’ve had a good run with them the last few years but I had to move on.

I even spent a full day emailing back and forth with their website engineers but I just felt like I was beating my head against a brick wall.

 

Bill the shipper for lumper fees.

 

Right there was your first mistake.

 

Ripping off honest hard working people. Just to make extra profit. Big runaround. Paperless faceless policies. No one’s responsible. Just following the rules. What a joke. Stuff like this is why no matter how legal and legit the Mega’s are today, I can’t respect them. They made it off the backs of Drivers, nickels and dimes at a time. Now it’s mega Brokerages. I hope the system flushes them out. Too many Brokers. It’s out of control.

 

Have only used them once since they changed the pay. No issues with them but pay was not on time but in the standard time before the quick pay option was pushed. Never see much worth hauling with them so I am okay with them going out of business. Need more carriers and brokers to go out of business this year to make a come back. Let the Blood Bath Begin!

 

BARELY??? ...This is why this time it's taking so long to get back to normal.

 

FMCSA forces transparency from Uber Freight after scam uncovered | Overdrive (overdriveonline.com)
The FMCSA, for perhaps just the second time in its history, forced a broker to reveal what a shipper paid them after a double brokering scam on Uber Freight's network left a carrier unpaid and complaining to the regulator.

 

Uber Freight are extremely unethical. Their rules state that I have always right to detention pay when waiting more than 2 hours (which is the case with most Uber Freight shippers, because Uber Freight prefer to work with the very worst on the market), but then when I request it they pretend like I did not wait at all, or they request proof and when I send undeniable proof they say it has to be in the format of ELD logs (how do I even extract that), and if I do that they say it took more than 24 hours from the original pushback for me to get back to them. $20 per hour is not much, so I suppose most carriers just take the loss...