Verizon just lost a customer... And I was loyal too!

So I have wanted an iPhone pretty much since they came out a few years back. But I have been with Verizon for almost 10 years and did not want to switch. I heard about people having issues with dropped calls with AT&T, not being able to get coverage around the country, etc. So I stayed with Verizon. I was very happy when I would be somewhere and could pull up web applications with my phone and the guy next to me at the truckstop couldn't get service with his AT&T phone. Well, I'm not on the road anymore. I don't travel as much. I know the service with AT&T is good here in Columbus.

So fast forward to the last few months. I have been wanting a new phone because the one I had recently got last summer was not what I really wanted. I got talked into an EnV touch. I tried sticking through the glitches and lack of capabilities. If I wanted internet, I had my laptop on the road. But now I want a phone that can do all that in one. So I was looking to upgrade my phone. I want something that compares to the iPhone. A lot of people I know have them and I have played around with them. But, I am with Verizon so an iPhone is out, so I would like a Blackberry or Droid maybe?

Well, Verizon is having none of this because I am not "eligible" to upgrade until this coming summer. Sure, I can spend $400-$750 on a new phone. I ain't going to do that. So I try to state my position why I should be able to upgrade. And I am upgrading, not getting a new phone equal to my current phone. I try to get a supervisor on the phone, but they "aren't available" and will call me back. Well, it's 3 days later and no call. I call them back and still can't get anyone to help me. I just get "Your not eligible, sorry."

Well, sorry Verizon. I just talked to them at the AT&T store. I can get the same plan (unlimited everything) for the same price. Oh yeah, and I will finally have a phone I have wanted all along. I feel bad about leaving Verizon. I have been with them and stood by them for years. But I feel rejected. Like they just didn't care.

So after I hit post, I am headed back to AT&T and picking up my new iPhone.

 

I don't know about the air card for a laptop being unlimited. But I am getting unlimited talk and messaging (text, pic, and video) for the iPhone for the same as I had with Verizon. Looks like with the aircard for AT&T you get the same 5GB per month at the same $60.

 

This is something I have heard about AT&T and one of the reasons I liked my Verizon coverage. But I spent the last couple days asking everyone I know here in the Columbus area (including the outlying country areas) and nobody can tell me anytime they had calls dropped. And being local now and not traveling I will always be on the same network. No more being in the middle of nowhere taking a break in an old Wal Mart parking lot. That helps.

Tonight I was in Circleville (30 miles south of Cols.) in an old building down in the basement for my bowling league (having a local job rules) and I didn't have 3G coverage down there but was still listening to my Pandora app and posting on Facebook. That kind of impressed me. My Verizon phones had never received a signal down there.

This is a phone I have wanted since they came out. I could no longer wait to see if it was going to come to them. My old phone was junk and Verizon didn't care. Until I called to get my account number to have my phone number ported over. Then they were offering me whatever I wanted. But by that time my mind was made up.