Verizon just lost a customer... And I was loyal too!

Kansas · Feb 25, 2010

I sure miss Alltel, my bill has been wrong 2 times since Verizon acquired them.

I purchased an Aircard not too long ago. I asked to drop the data plan from my cell phone. Guess what! They wont do it unless I buy a brand new phone, and I am not eligible for a new upgrade. And, theres a very grey area of which cell phones are considered "smart phones" so if I go to eBay or craigslist to buy somebody used phone theres a chance I will end up getting a phone that "supposedly" wont work with out a data plan. I smell class action law suit on this deal (not from me) but from bunches of other folks with whom are stuck paying for a data plan they dont want anymore. Not real cool!

Biscuit75 · Feb 25, 2010

Sapps said: ↑

I left Verizon when the iphone came out because I had to have it, ATT service is poor in contrast but the iPhone makes up for it. I couldnt imagine not having it.
Click to expand...

I was always afraid of poor service with AT&T and that is one reason I never switched before. When I was OTR I was always in the middle of nowhere it seemed, and I always had signal with Verizon. But with not traveling anymore (other then when I want to go somewhere warm like Florida in a couple weeks) the service to be pretty good here in Central Ohio.

I do get into some outlying areas outside of Columbus. They other day I drove from Waverly, Ohio (about 60 miles south of Cols.) back up to Columbus and I would usually lose signal with Verizon between Waverly and Chillicothe and then again at the Pickaway/Ross County line north of Chillicothe. With my iPhone I did not.

Overall so far I am happy with the service, but it is still very early on. As far as the iPhone itself... I LOVE IT! I don't know how I went without it because I really wanted one when they came out. Now I just need to find some more cool apps... Any suggestions?

LooneyTune · Feb 25, 2010

I have Sprint for my cell but Verizon for my laptop. Verizon by far has the best broadband coverage but I would be curious to see if they get into the 4g broadband like Sprint has in some major metro areas.

Big Don · Feb 25, 2010

HaulnHorses said: ↑

I left Verizon when the iphone came out because I had to have it, ATT service is poor in contrast but the iPhone makes up for it. I couldnt imagine not having it.
Click to expand...

I'm sure there are a lot of folks who feel this way. But being the "old fart" that I am, all I really want from my cell phone is a good clear signal that I can talk and listen on. But then I've been called a dinosaur by some younger folks...

Azeron · Jun 17, 2010

Biscuit75 said: ↑

So I have wanted an iPhone pretty much since they came out a few years back. But I have been with Verizon for almost 10 years and did not want to switch. I heard about people having issues with dropped calls with AT&T, not being able to get coverage around the country, etc. So I stayed with Verizon. I was very happy when I would be somewhere and could pull up web applications with my phone and the guy next to me at the truckstop couldn't get service with his AT&T phone. Well, I'm not on the road anymore. I don't travel as much. I know the service with AT&T is good here in Columbus.

So fast forward to the last few months. I have been wanting a new phone because the one I had recently got last summer was not what I really wanted. I got talked into an EnV touch. I tried sticking through the glitches and lack of capabilities. If I wanted internet, I had my laptop on the road. But now I want a phone that can do all that in one. So I was looking to upgrade my phone. I want something that compares to the iPhone. A lot of people I know have them and I have played around with them. But, I am with Verizon so an iPhone is out, so I would like a Blackberry or Droid maybe?

Well, Verizon is having none of this because I am not "eligible" to upgrade until this coming summer. Sure, I can spend $400-$750 on a new phone. I ain't going to do that. So I try to state my position why I should be able to upgrade. And I am upgrading, not getting a new phone equal to my current phone. I try to get a supervisor on the phone, but they "aren't available" and will call me back. Well, it's 3 days later and no call. I call them back and still can't get anyone to help me. I just get "Your not eligible, sorry."

Well, sorry Verizon. I just talked to them at the AT&T store. I can get the same plan (unlimited everything) for the same price. Oh yeah, and I will finally have a phone I have wanted all along. I feel bad about leaving Verizon. I have been with them and stood by them for years. But I feel rejected. Like they just didn't care.

So after I hit post, I am headed back to AT&T and picking up my new iPhone.
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When you signed your contract on the Envy Touch you received a discount for that phone with a 2 year contract. They cannot keep discounting phones when you are not eligible.

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Verizon just lost a customer... And I was loyal too!

Kansas Road Train Member

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LooneyTune Just plain nuts

Big Don "Old Fart"

Azeron Light Load Member

Wait, employers can't reach you!