Verizon wireless sucks !

I have a 70 year old neighbor I take to the doctor every month. She has one of them prepaid pay as you go Verizons. She always has me stop so she can buy a Verizon card and have me load it for her. I think I caught onto a scam but not sure yet. Friday I reloaded it and on the phone screen it said her balance was $2.41. Then I call that *611 to load and on there it says her balance is $0.43. Then I load the $15 card and the balance then shows $15.43 instead of $17.41. I noticed that the time before I loaded it for her but didn't pay much attention. I think they are cheating people out of their money. I'll watch closer next time.

 

Some pre pay companies do that, basically no roll over minutes on pre paid card phones, I know that first hand.

 

Interesting, my guess is they have fees in their fine print. I know nothing about how that works so it's just a guess. I like feeling important to state my guesses aloud. Then I freak out and think I shouldn't have typed something, then I realize I don't care.

 

But the balance changes before even adding the card. It changes the moment you call the first thing the drawn out menu says is your balance. They do charge $1 for each day you use it which is a rip off. I about got her convinced to change to Straight Talk.

 

I had Verizon for three years and was paying $100+ a month. I switched over to Boost Mobile and am paying $40/month. The only let-down is no service around the Canadian border.

"Do what thou wilt."

 

Perhaps u should have explained it to them and they would have left u alone. I was with AT&T and Sprint. Both had good customer service. I had been with AT&T since I was 16 and had them till I was 20. I was late a few times and each time I was able to work it out. I still owe them some money even though I am not with them though if I decided to go back I am sire I could work it out. Sprint was pretty good too if u made most of payments on time. If you just couldn't pay that month's bill for some reason they would roll it on to a few weeks later and turn service back on until then. I just went Verizon cause I need the coverage. Will have to see how they are.

Also, ya got to realize that even though you the one that keeps them in business you also signed a contract saying you will pay this amount at a specific date. If u miss that date, yeah they are gonna bug you. Two weeks is usually a good enough grace period. If you were two weeks late that's your fault and your responsibility to notify them of y and when u can pay. Preferably before the due date. Not on, or after. You should know when your bill is due and if u can pay or not. It ain't their responsibility to baby sit you.

Sent from my htc DNA

 

i've had Verizon for 6-7 yrs, yes they are more expensive but i have signal and internet everywhere i go... except Wyoming lol

 

Verizon has the best service for phone and TV IMHO

Verizon has the WORST customer service also IMHO.

Double edged sword with them.