Wait, there is something missing!

did you check the bol beofre youleft? is what they unloaded match the bills?

 

If everything was on the trl when you left and then receiver is missing a pallet,I would tell the receiver to call the shipper..Sometimes the receiver didn't order enough so of course they blame the next person,the driver.

 

Door seals are nothing wonderful, but sometimes they can give you a little protection.

 

You signed a BOL saying the shipper loaded X amount of freight on your trailer. At that point "YOU" are responsible for the contents of the trailer. If the receiver says you are "SHORT" one pallet(x numbers of items), then you have to pay for said shortage.
Now if the shipper has preloaded and sealed the trailer, or you are not allowed on the dock to count what goes on the trailer, when you go to sign the bills, you write "shipper load and count" besides your signature. And check that the seal number listed on the bills matches the one on the trailer.
In your signature you show 12 years a trucker. HOW in the world did you not know this?????

 

If the receiver signed the bills and DID NOT note any shortages on them, and you have already left the property, and calls you later on that day and says that there is something missing, then tell them that there is nothing that you can do for them, you have a signed bill of lading that shows everything was received. There is nothing that they can do.

 

just becuase they truck, doesn't mean he deals with BOLS'S.

he may have spent his whole career hauling concrete or something.

i hauled dirt for 12 years before comeing out on the road. that would have been a learning experience for me. and doesn't call for a HOW IN THE WORLD DID YOU NOT KNOW THIS.

 

The first thing I do is ask the receiver to show me what he unloaded and go through the count again. I usually have an active relationship with the shippers so I would call them next and probably get the salesman involved. I try to get it worked out cause usually someone made a mistake and they will remember it before they cause a rift with a customer. i often deliver multi stop flatbed loads with 15 or so bol and a large verity of merchandise. it has always worked out without a claim.