Yes, Apex has paid us for the loads. Now they are holding the payments that they cannot collect from TQL out of our more recent settlements.
We are getting the shaft from our insurance company - Gramercy. Their rating dropped since we got them last year and they simply do not pay claims, period.
Why did Apex allow Road Runner to pay an amount for a load that is less than the amount on the confirmation sheet?
I thought a large company like Apex had the power and ability to stand up to the big guys and represent their clients and that is a part of the reason to use and pay them. If Apex or any factoring company has no willingness or ability to protect their clients from being run over by the big guys then I'll have to remove that consideration from reasons to factor.
Apparently due to my ignorance of the facts, which I don't like or agree with, I'm soiling the good name of Apex with this thread and it needs to be removed.
Warning - APEX Capital allows brokers to rob truckers
Discussion in 'Ask An Owner Operator' started by Markvfl, Sep 19, 2012.
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A claim and freight charges are two different things. Some may ignore it but FMCSA(thru old ICC)regs require freight charges to be paid regardless of any claim. Those charges become part of the claim.
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It can sometimes take weeks to settle insurance claims. -
Again sometimes I believe I am really slow....
First is Apex a recourse, or non recourse company?
You have CARGO Insurance through Gramercy up to $100,000
TQL files a $30,000 claim
Your insurance company refuses to pay this claim to TQL (certificate holder)
Unless we are missing some information 1. Apex shouldnt be involved at this point 2. Gramercy shouldn't offer CARGO insurance and should have sent cancelation notices to all of your certificate holders
you need an attorney if we have all the information... File claim on TQL bond, Sue Apex for breach of contract, and sue Gramercy for not providing services paid for (whatever thats called) -
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Apex is a recourse company. Gramercy has dropped from an A rated company to a C rating. It's because they do not pay claims. I just felt (strongly) that if TQL refuses to pay the freight bills that are outstanding that Apex should cut their credit rating for non payment - mostly to protect their other customers from a similar situation where a big company decides to make the rules as they go to their own advantage to screw the little guys. If they are allowed to maintain a good credit rating and not pay at the same time it misleads the Apex customer, IMO. I can't see how a contract that a broker creates can trump the law that requires them to pay the freight charges regardless of the claim.
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Who is dealing with the owner of the damaged product? I hope not TQL. If the insurance won't cover it then you should be dealing with them. Get a written claim amount from them. If it's less than TQL owes they will pay the difference to you when it's closed.
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