Warranty Work on 2022 Utility Dry Van Vs Others

It will be my last time if this is the case. I already can't stand oh they advertise for fast turn around. It is a joke at best. That little amount of work had to wait a full week to get done.

 

It never fails in this business. I am very thankful I have the connections at my Volvo dealer and feel blessed to have that. I figured this place was gonna be a #### show as well and that is why I have been waiting to get this done. At least I did not have to pay the outrageous prices for this trailer.

 

It should be an easy issue to do and replace. I know Utility only offers the warranty to the original owner. Even if you sell the trailer a few weeks later they will not warranty anything.

 

Ya I dont know the terms on Reitnouer but they're are fabulous with warranty work. No questions.

 

Trailer/ truck dealers and OEM are get bold these days. Happens when there is high demand and little competition.

 

Not un-common to be charged on something that warranty may/may not pay and have to wait to get paid back.

 

Call utility, and ask them. this is BS, a dealer charges the company and not the customer. It looks like they will claim it is all out of warrenty and you will have to foot the bill for it because they have a fixed labor rate for warranty work and this is how they make up the loses.

 

It's the same at Utility in Omaha so they are not the only dealer doing this. I've had a trailer in there, and also the one in KC, numerous times for warranty work and never had any issue being reimbursed.
Don't stress too much over this.

 

By the way, do you have the Tiremaxx inflation system on your trailer?
If you do and have had your indicator light come on but don't have any tires leaking I may be able to help you figure it out.
I have had to have all the axle oil caps replaced (under warranty) at one time or another. The problem is the rubber seal inside the cap that causes air to leak back out through the axle vent tube.
With the air system turned on, put your finger over the little black hose coming out of your axle vent. If you hear or feel air, its one of the caps on that axle. Sometimes you can determine which one it is by jacking one wheel end up at a time and turning the wheel and see if it quits leaking. If it does, you found the culprit.

 

Generally warranty work doesn't pay the dealer very well. I can understand why the guy hates doing warranty work.