Hi everyone, I’m Pat. I used to work in freight insurance and now I’m talking to small fleet owners and dispatchers to better understand your day-to-day headaches.
I’m not selling anything, just curious and trying to learn what’s really broken out there.
If you don’t mind sharing, what’s been the most frustrating part of getting paid after a load? Invoices, paperwork, slow brokers, factoring, anything.
If there’s something specific that bugs you, I might try to build a tool to fix it. And if I do, I’ll share it back with you for free.
Thanks for your time and insights. I really appreciate it.
What’s the most frustrating part of getting paid after a load?
Discussion in 'Ask An Owner Operator' started by patrickd93, Jun 21, 2025.
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Thanks for the reply!
I've heard that getting paid faster is something carriers care.
Do you have any thoughts on the financing options that exist today to get paid faster?
I know there are factors, and also some brokers that offer to pay quickly by paying a fee.
Any thoughts on the existing options?
Thanks in advance!catdog45 Thanks this. -
I'd say all of the above. For starters in this economy that is extremely difficult to stay afloat is keeping the cash flow in the green. Even after running a good week of $6k but you have backed up fuel card bills, truck maintenance etc. Certain Factoring Companies have their issues that seem to snowball down the hill with the carrier. My Factoring company as of late had a lot of missed payments from brokers they told me with invoices over 60 days so they're now disregarded. Times are rough so it's difficult to work with the ones (brokers) who can't be factored because of their bad credit. Finding decent freight loads are also a challenge because of the over capacity of trucks in the market. So even if you have a reasonable good load paying $2.40 cpm for 2400 miles the reload lane might be only $1.75 cpm for that backhaul (with a credible broker who's credit is in good standings) so it becomes a jingling act. You're average just dropped to $2.07 cpm when your cost for operations is $1.85 cpm. A miniscule profit, because a broker who's redflagged by your Factoring company might say their paying $2.20 cpm for the same lane but you can't trust their past practices regarding credit. Many will talk big and say, ' Why even use a Factoring company, blah blah blah ..' but the reality is Factoring Companies have saved me from some bad brokers when other carriers used and never got paid or had to run them down for their money. A couple went out of business for that reason alone because they hadn't cash flow in their bank accounts to get them to the next month.
D.Tibbitt, catdog45 and patrickd93 Thank this. -
Thanks for the detailed and thoughtful comment. Really appreciate you sharing your experience.
It sounds like staying afloat today is extremely tough, and factoring plays a big role in that.
From what you said, it seems like one of the hardest parts is finding loads that are both profitable and factorable.
Would you ever choose not to factor a load if you trusted the broker to pay on time?
Also, is it easy for you to tell which brokers are good (credit-wise) without relying on your factoring company?
Sorry for all the questions. I’m just really interested in learning more from someone who’s out there every day.
Thanks again!catdog45 and NorthEastTrucker Thank this. -
Last edited: Jun 22, 2025
catdog45 Thanks this. -
Thanks again! Really helpful insights.
I’ve heard that some load boards show broker risk ratings. Are these small brokers usually missing from those lists?
I might be off here, but based on what you’re saying, it sounds like there could be an opportunity to help small carriers by making the risk and payment history of small brokers easier to access.catdog45 Thanks this. -
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Feels like there could be room for a more unified and transparent payment reliability score—one that actually reflects what carriers care about most: “Will I get paid on time?”
Thanks again for all the answers and insights. I’m learning a lot!catdog45 and NorthEastTrucker Thank this. -
The slow paying companies do this for a reason. They gain interest on the money sitting in the bank and will hold it for as long as possible. The interest is never passed on to the owner op.
More people should be putting in claims against the company’s surety bond. Payment for a job should be within day 2, and one week at most. These 15 day to 30 day waiting periods are a joke.
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