What happened to Mack?

i use to run a 85 r-model and trust me it was a monster, E-6 350-r, i use to pass all sorts of cummins on the grades it was cross, but can anyone tell me abt 'r' after the engine model if it means anything? i use to tell people its a racing model engine, i called it the replacement killer, had it on the windshield

 

Hows the maintenance on the D16 js?

KH

 

Seems to be the same as the Macks. We have the same maintenance intervals on both at least. I think we do engine (a) PM at 16k or something.

 

That's what im wondering. Im looking at a 05' volvo 660. I like the way they look. but...there are more on one lot than the other makes. The freightliners must be better deals cuz I see less of em. I may get a volvo with a 10spd 400-450hp cummins or detroit. Don't think i want a cat.

 

I had nother bad experience with Mack Friday . I had a 5 a.m. delivery appointment and had stayed at a Flying J 100 miles away in London , ON . I left London at 3 a.m. and had an idler pulley break at 3:15 a.m. . I was only 15 minutes from a Mack dealership but they didn't open until 7 . My dispatch called another vendor we used and he thought he might have a pulley off an engine in the shop but that didn't work out so I had to wait for the dealership to open . While unloading I fired off e-mails to the dealership griping about them not meeting the needs of customers . They sent me a number they claimed was for 24 hour service . (Well , they sent me 7 digits of a 10 digit number . The e-mailed number didn't have the 3 digits between the 800 and other 4 . ) I replied I recognized the number and told them I saw that number in the directory but it said . "Emergency road service will be provided FOR THE FIRST 12 MONTHS YOU OWN YOUR MACK TRUCK " I then asked if I called at 3:15 a.m. about what time could I have been expected to be rolling . They replied "As soon as the tech could get the part and get to me and make the repair ." I told them that was not an adequate answer and I never got an adequate answer . Odds are the on call tech was home in bed and I'd have to wait for him to get up , get dressed , grab some cofee , drive to the shop and get the part but very likely coming by first to see what parts were needed . Then there would be the issue of billing . I had work done at this shop last year and it took an hour after the truck was done to get the bill paid and o.k. to go . Bad part there was they did not fix the problem (lighting ) and I had to come back later in the day . I had told them what the problem was . The Mack shop that put a wiring harness in the previous day had screwed the job up . They ignored me the first time but listened the second time and refunded the charges I waited an hour to be billed for the first time .
I know a lot of shops for a lot of brands don't have 24 hour service but they need to . The 14 hour rule hurt here . I had to call corporate for help so they knew my starting time . Being down 5 hours really hurt .