What to do with a lying broker?

I had my old carrier show me numbers on how working with a handful of trusted brokers does better than working with new ones that have no interest in keeping you.

I am guessing you never worked with him before.

 

This is a typical scenario that made me reluctant to go on my own for a long time. Well, so far I am lucky not to have been screwed over like this.
Every time I call a broker I look at reviews/rating hoping they're a good indicator. By the time I do my check and call them a load is gone. That's ok. Some of them I can recognize already and know they they're decent. The problem is that small, good brokers are hard to distinguish from a mass of the shady ones, and the only certainty at the beginner level are those recognizable due to their name or size.
Anyway, FAK I shall not call.

 

No one is talking about the length of time it takes to get paid post delivery complete from a Broker. If I remember it's 3 months to pay. Im hearing rumors on certain outlaw sites that they would prefer to push that out even further kicking the can I think it's called.

 

I must have read it backwards, dang it. My apologies

 

You are wasting your time. Remember, people usually leave reviews when they are mad, kinda like Yelp reviews.Broker can do a 1000 loads without a hiccup and nobody would leave a good review.
Just book a load, check carefully your rate confirmation to see if everything matches your verbal conversation, then call the shipper and receiver to confirm the appt times if you have them.
JB Hunt brokers are good on trying to screw people up on appts. They tried to screw me over 3 times already. Two times I was not able to reach the shipper, so I had to drive there, just to find out that my appt was yesterday and that I am going to be a "work in".
I just call the broker to tell that I am out of here. Last time I was so pissed for wasting my time, that I called him a mother####er liar lol. Thought that JB Hunt is not going to load me anymore after something like that, but they still do.
Basically, if JB Hunt is agreeing to pay you good money, you gotta start checking on things right away

 

I see the biggest challenge is that people bounce between customer to customer and never think about the longer term relationship. 60-70% of your freight should be coming from 2-3 customers. If they know and trust you, then issues like this never happen.

 

Simple lesson learned here:

Get rate confirmation and make sure you agree to ALL terms on it before loading.

Make sure you have a detention rate sheet for broker to sign, in case delivery dates get changed after the fact. Example, if rate con says Thursday pic, Saturday drop, you arrive at receiver and they say it's a Sunday drop, you now have your detention rate sheet to go back and charge layover pay. Most brokers will fight you on signing a detention or layover sheet, but you have to push for it to CYA. And be realistic on your detention rates, or they won't sign it.

Good brokers appreciate guys that are business minded, or at least that's my experience.

 

Who told you Monday, broker or receiver?