As my name suggests, I am pretty new here so I always appreciate any and all advice! Yesterday the broker called me when we were already 250 miles from location and said that they made a mistake and loaded the wrong product. We were asked to go back to the shipper. The broker offered an awful price for compensation and I managed to get him to go up by a couple of hundred after a ton of haggling, but still not worth it.
What would you do in this situation? Would you just say "No" and keep going to the receiver? Can you do that?
What would you do?
Discussion in 'Ask An Owner Operator' started by MercuryLine, Nov 7, 2019.
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So. You got loaded.
And now are 250 miles into your run? 5 hours and maybe 140 dollars into your fuel cost with another 140 dollars to spend hauling that back? Plus the lost revenue of not delivering and use of your truck per day tied up in this? So you are out a thousand for today probably and god only knows what that delivery should have paid on top of that. You are out that money too. Plus probably tomorrows 600 dollar fee if the shipper drags their feet tonight unloading you sometime tomorrow.
This kind of screwup is not welcome and it has to stop. If it is not you doing it someone else is. And frankly thats not good business.
Your Broker will not pay a dime more than they can get away with, you are going to have to be hard on this one.MercuryLine Thanks this. -
Either swallow it or take it back and drop it at the shipper and find something else.
PE_T, MercuryLine and Rideandrepair Thank this. -
I would divide the rate, add rate x 500 miles, and $100 an hour in extra dock time, and be happy with that, as long as Delivery can be made on original schedule. Lose a day? That’s a problem. What can you do? Stuff happens, People make mistakes, move on.
PE_T, Midwest Trucker, x1Heavy and 3 others Thank this. -
Thank you for your replies. Yes, it was a screwed up situation and I honestly had no idea what the right thing to do was. Live and learn and learn and learn some more.
x1Heavy and Rideandrepair Thank this. -
I'll give you a screwed up sitaution once.. happened to me.
Several dispatchers and bosses crying on my payphone hurry oh god please get moving, grab 4141 naow. oh *&^% we cannot etc etc etc.
That wound me up as a company driver.
raced to the shipper's ginormous shipper trailer pick yard already loaded. OMG I don't have time for 1000 acres of trailers ####!!!!
Grabbed 1414 got papers took off.
Contently rolling across Iowa BIP!
Message: What trailer do you have on?
Me: WOT!? What kind of stupid question is that?
Message: Shut up idiot and tell us what trailer you have on there.
1414 so what?
silence for 30 minutes.
Bip....
You managed to totally and royally eff us. Take it back. Thats a chicago trailer not a LA trailer. And find that 4141 ####### it.
I can sit here and recall how much crow I ate that month and how very little I made that month. I was nothing to them. No value at all. And the yelling continued behind the counter in that dispatch cube room for weeks. They did not even want to see me physically up there. Had a intern bring down papers to me.
Whatever it was two one hell of a loads royally messed up. I quit and found another company.
Such a bad day.
Moral lesson. Any time a trucker has 3 managers, two op bosses one suit and 4 dispatchers tell you all the same work order... walk way away, fast. Don't touch this if you value your own time with this company.Rideandrepair and MercuryLine Thank this. -
Rideandrepair and x1Heavy Thank this.
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Don't whine about that bill. You and the shipper screwed this load up. "Paraphrasing"
I should have founded a trucking company. I love billing people who make a hash of load plans.Rideandrepair and MercuryLine Thank this. -
whoopNride, Farmerbob1, MercuryLine and 3 others Thank this.
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250 miles left?
Well it depends on how far you got, if it was less than 250, it would be a new load to bring the right product to the original receiver, at the same terms.
Not my problem, I would be clear it won't happen with a couple hundred, the truck doesn't run on air.x1Heavy, Rideandrepair, Farmerbob1 and 2 others Thank this.
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