Just a question. Should a owner op specify detention on all his/her loads? I think he anticipated to wait a few hours but with a line of trucks 20-30 deep I think he made the right choice. For a shipper I think that is a horrible wait time. it is also unprofessional of anyone to make others wait. And for $400. not worth it. Not trying to argue but a shipper/receiver needs to be better organized.
You committed to the load I think you should have done you're part. Maybe next time if you go there again bid it at a higher price.
Look, OP took a chance, he knew it's a no detention customer, he got unlucky this time, now he has to deal with it. He can try calling Broker, explain the situation and ask for more money, which broker might or might not give, but either way the load has to be picked up Now, imagine you are a broker. You made a thousand cold calls, scored a customer, send a truck over, but the truck just drives away. Now broker has to say sorry, ask for forgiveness, ask to give him another chance and/or pay some kind of penalties. What OP did is very very unprofessional and disrespectful
I understand that it is unprofessional to book a load and then not run it, but there are circumstances where you have to walk away. If you show up to get a load, and the people loading it are unsafe or are damaging your equipment, do you have to stay there anyway? If you show up and the load is not what the broker described, do you have to haul it anyway? When I book a load, part of that agreement is that the load will be loaded in a reasonable time. This broker would not go any higher on the rate, and this shipper does NOT pay detention EVER. I have no problem waiting for even a few hours to get loaded. If there are 30 trucks in line and you know that the wait will be at least 5-6 hours, is it a reasonable expectation that my company should sit for that time losing money? The broker was basically asking me to lose $800 by running their $400 load and losing the load I had booked for tomorrow for $1200. Not to mention losing 6 hours in the process. The party responsible for this is the SHIPPER! If they know how many trucks approximately they can load in a day, it is their responsibility to not overbook their facility.
There are different cases and yes, sometimes you have to leave. I personally drove away from shipper's few times, because brokers lied about loads. Right now though, we are talking about the OP's specific case and it is a bit different. Ha, edit, did not realize you were the OP. You had to call the broker before leaving, deal with it and consider this as a bad learning experience. Oh and one more thing, stop doing $400 loads, they are a waste of time.
Dune-T We did call broker before leaving, and I offered to return to the facility if they could get me in quicker. You may be right about $400 loads. The only reason I did this one is because it put me at my next load and I have loaded here many times before with few problems.
Define reasonable? For me anything over an hour is unreasonable. Therefore to compensate, I require detention pay. The broker does not offer it, and you knew that it was both unpaid detention and fcfs.. Well you took the risk, rolled the dice and crapped out. Then, instead of acting professional, you took off in a a huff acting like a five year old that didn't get his way. (And calling the broker on the way home is NOT trying to renegotiate). So again, you are the unprofessional one. You booked the load, you should pull it (short of lying about the load, of course). Next time don't book a load you know might take too long from personal experience.
How can you call before leaving, and offer to return? 2+2 is not equaling 4 here... Simple fact, from your previous post, is you left before trying to renegotiate. You said you called him on the way home. Sounds like leaving to me.