What's the deal with the extra space in long hauls?

Honestly, it depends. If I specify I need something there by a certain date and it's a tight time table, I really expect you to take it dedicated there - often times this is on a tight time table as it is. Now - if I don't give you a firm deadline, I generally don't care if you grab something on the way... so long as you don't show up at the shipper with something on your truck first.

 

Yeah that's the main thing. Don't be ostentatious about it. We know it happens more or less all the time... But when we get an angry phone call from the customer it's annoying. Even though we both know that the customers shipping manager doesn't care either, but he got yelled at by sales because they live somewhere on the mossy hillsides of sugar candy mountain.

EDIT: And I'm as serious as a heart attack when I say that if I find out you partialled my load and were late to the delivery I'm going to fine you. You took my load first and I paid the vast majority of the money for the haul. If you can get something extra that's great... But you don't get to damage my customer to make a few extra bills. That's just a very classless thing to do.

 

Nobody is perfect you know? Every customer has major flaws and major positives. It's just the nature of the business. Eventually you just have to ask yourself if on the balance the money is worth the ########. I'm happy with the ones who brought me to the dance this year. We understand each other just fine.

 

If your an O/O its your choice i mean if it pays well why not utilize your space and get the xtra bucks, however you'd have to weight up is it worth all that extra driving around to drop off a few pallets.

 

That's why some gyys like to get loads that have some wiggle room on delivery dates. It gives them some time to play with. Some companies charge per skid on LTL type freight. Another thing to watch is that loads sometimes grow lol it can throw a screw into your plans really fast. Than everyone is mad. So use your head. Plus one last thing is that you need a driver that has a brain in his head too! Not someone who can barely keep it between the lines lol

 

There's this. I'm going to relate a fairly absurd story that's taking place in real time - one of my better customers has me book a load yesterday for this morning. He emails me at 0615 this morning to let me know they had one of their machines go down and that the load won't be ready until 10. I email the carrier this morning, and let them know. He calls me as soon as I settle into my desk at 0800, and relays that he's going to cough up an extra hundred and fifty on this load, because now the load won't be ready until noon. I contact my carrier, and send them an adjusted rate confirmation for the load reflecting the plussed up rate.

Usually, these guys are on the game, and have a carrier in and out in half an hour or less. No biggy, he did right by the carrier and we're all good.

I get a call back at one, "Hey, PPDCT, Your guy still isn't here yet." "Alright," I say, and I proceed to call up his dispatch. "Well, he's showing in the city of the dropoff location, let me call him." So she calls, and calls again.

I call my guy at 2, when she finally emails me that GPS is showing him at the shipper, and asks if I can have them look for the truck. My customer answers, laughing, "Yeah man, he's been trying to back into the dock for the last half hour, after he spent twenty minutes calling me on my cell phone to let me know he was lost in town. It's been that kind of day, bro."

So, no- nobody's perfect on any side, and #### happens all the way around.

 

If the load is sealed or you can't work the second load easily into your schedule then pass , but I wouldn't show up to pick a second load without telling the second shipper I have a load on and confirming load weight and dimension

 

Can't speak to the drivers here, but I think we'd covered it earlier, from a broker's perspective.