Why aren’t all the low clearances in Rand McNally Atlas programed into Hammer?

Discussion in 'HAMMER: Truck Optimized GPS App | Support Forum' started by Nahbrown, Dec 10, 2023.

  1. Nahbrown

    Nahbrown Light Load Member

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    For instance- business route 11 in Lexington, Virginia. There are two walk over Bridges from the stadium to the campus that are under height, and not listed when I looked on Hammer.

    if there’s one, I assume there’s more. Seems like an easy fix to use the atlas and check your software.
     
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  3. lual

    lual Road Train Member

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    Best answer: that is a question which should really be directed to Hammer's software team.

    The cold, hard truth: the world has yet to design & market a practical, bullet-proof truck-based navigation product.

    If & when that finally happens -- said company responsible for such should indeed be doing quite well -- financially, & otherwise.

    -- L
     
    hope not dumb twucker and Kyle G. Thank this.
  4. lual

    lual Road Train Member

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    An amusing segue (or at least, I think so): the software world can't even get bridges/low clearances right -- & yet the journalism world would have us all believe that COMPLETELY autonomous trucks will be ready & widely available in the fairly near future....

    :biggrin_2559:

    -- L
     
  5. Nahbrown

    Nahbrown Light Load Member

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    well crap, I thought this form monitored, and therefore was a link to hammer itself.

    I’ll look for an email to Hammer support.
     
  6. lual

    lual Road Train Member

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    Another cold, hard truth: if those bridges are listed/mentioned in the Rand McNally Road Atlas for trucks -- then said bridges should already be in the Hammer low clearance software database -- regardless of any possible relevant Forum traffic....:dontknow:

    Ditto -- for any other truck nav vendors, as well.

    -- L
     
  7. 25(2)+2

    25(2)+2 Trucker Forum STAFF Staff Member

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    Its like driving in Chicago, some truck routes have low clearances, with either backing up and turning around or going on a route marked no trucks when such a place is encountered, or knowing enough to read the signs and the experience to see the low ones in time to avoid damage. Other routes, you watch which lane can be used, there are low clearances adjacent to safe cearances.

    We had a trailer get damaged and no longer have it to use, it's totaled out and gone. And I delivered around and off Lake Street without much problem. So it can be done. And is, day after day.
     
  8. kemosabi49

    kemosabi49 Trucker Forum STAFF Staff Member

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    Supposed to be checked by them. @Rory Fullerton was responding in the past
     
  9. Rory Fullerton

    Rory Fullerton Bobtail Member

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    Hello @Nahbrown ,we're sorry to hear that the route suggestion provided you with a route that was not suitable for your truck. Hammer suggests routes based on the information available in online mapping databases. Databases are not a substitute for human judgment and route suggestions should not be blindly followed, you must continue to use your awareness and road knowledge at all times when deciding whether to follow suggested guidance.

    We will have our mapping provider take a close look at business route 11 in Lexington, VA around the stadium for walk over bridges. If you have additional discrepancies to report, please email support@hammerapp.com providing the approximate address and discrepancy in detail so we can relay to our mapping provider for further investigation. They will then review and make necessary changes. Thank you for supporting Hammer and have a great day!
     
  10. aussiejosh

    aussiejosh Road Train Member

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    How old are the bridges? If they just happened to be newly constructed that would explain why they would not be currently listed and if you were to inform Rand McNelly of these low objects they might just up date them on their system.
     
  11. Nahbrown

    Nahbrown Light Load Member

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    Perhaps I was unclear, these bridges are listed in the atlas, but they don’t show up in Hammer as a hazard
     
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