Why do Brokers Play 20 Questions?

That"s strange..,most of my brokered loads they set -up for me to RUN 18 hrs a day.. Seriously.

 

They ask these questions because sometimes customers need to know where there load is and if it will be delivered on time....Ever heard of just in time freight ??


Also checking to see if you can be trusted with another load, it may come as a shock but there are quite a few drivers that have no clue what they are doing..If your a screw up pretty good chance you won't be getting another load and if you screw up bad enough your whole company will get dropped...That broker doesn't wanna lose his account because of a steering wheel holder..

 

Hi
well i cant speak for your company you work for but as far as where i work we have a seperate brokerage division which is still part of celadon, and their are close to 10 or so broker agents who move freight.
we get contacted by company's who want to move the loads that are listed and or we contact company's to see if they want to move the loads, and as far as asking those questions they are asked to make sure the load gets delivered on time and gets delivered in a safe manner, like we want to make sure you got your 10 hr break in, your full 10 hr break. why? if you are pulling one of our broker loads and you didnt get a full 10 hr break in and lets just say you had a really really bad accident and there was a fatality or a major fire or major damage what is D.O.T going to do ? you know go over your truck and paperwork with a fine tooth comb. all your paperwork logs everything and all of a sudden they see where you took a 6 hr break instead of 10, now what ? we allowed this driver to do this? not only are we trained to ask these questions the customer also may want these questions asked. it has nothing to do with coming up something to not pay you for the load. as a driver you should be able to legally pickup the load and deliver the load and not violate your HOS

 

AT, They are just keeping track of their SH&^ I had 1 call me every 3 hours, I finally turned my phone off, They left me alone till I delivered and then I called dispatch and told them to call them and tell them to remove my number from their data base. They also treat us drivers like a piece of meat, They question everything... Not sure why that is, I treat them the same same way, I don't say Thank You or Have a nice day or anything. Take Care. TD24

 

Did you wipe your butt?

 

Its not over the top man that broker doesn't want to lose that account to another broker because the driver hauling it is screw up...don't take it personal but they have to cover their ### just like we do who knows another driver from your company may have been late so now your all being watched a little closer..

 

exactly our Broker DM'S ask these questions for a reason, they are not doing this just to pass the time.