Why is it a broker......

but from where they sit it's an awesome load and we should be grateful that they called,after all it's a privilege to talk to them

 

I have one broker who calls me almost every day, offering me loads in a lane I do pretty steadily (for others). They always tell me their rate, which is always $600 below what others pay, I keep telling them "if you don't want to pay what my other customers pay then I pass," it took them 3 months of telling them that and now (when they can't get someone else) they give me my rate. Sometimes they throw out the "oh but these loads pay a lot less" and I tell them what they charge for the load has nothing to do with me. It appears they have gotten the message. I only deal with one agent from that brokerage place now and he won't call unless he is prepared to pay what I want. It has bitten them in the past when they try to get me to take it for them cheap in the morning then call back in the afternoon ready to pay but by then I'm on to something else. Seems as though they will never learn ...

 

Increase your rate by $100 every time they call.

 

The broker is hoping to wear you down, and the phone call doesn't cost him anything. They've learned to be persistent. Why do telemarketers from India call centers keep calling?? Day, after day, after day, I used to get these calls from these knuckleheads.... Then I got smart, added their number to my contact list and then in the phone options menu routed them straight to my voicemail.... They kept on for awhile, but after a month or so of going straight to voicemail the calls mysteriously stopped...

 

lol... yeah, no, can't do that with a broker, I agree...

 

I've had brokers do the same thing... What I do is just put the phone in my chest pocket and set it to vibrate, when it goes off I look to see who's calling, if it's the annoying broker I just ignore it... if they're willing to pay your rate there will be a new voicemail message, if no voicemail, well, my thinking is they're hung on the last rate that they offered and hoping that something happened to change my mind.... ignoring the incoming direct call a few times will prompt them to leave a voicemail... voicemail forces them to respond in a way that tempts you to call back, and it also let's you listen to them carefully, in a way that they're not used to... them calling back is a good thing, it means they're motivated to move the load. A motivated broker is a good thing...

 

Ask rolling coal how being set on a rate paid off for him with CHR. He wouldn't budge, and we are not talking going from dirt cheap to cheap, we are talking going from cheap to a rate that was basically telling the guy to F-off, I don't ever want to haul this. And he ended up running for that guy exclusive for many months. Now they found someone cheaper but they are calling him to cover loads every week. Funny thing is when they had him on it they never had to call someone to cover it. He was reliable.

Hold your ground.

But the 18 calls in a day is sounding CHR/TQL rookie desperate. Maybe they had some kind of bet going that he could get you to cover it cheap?

 

Dealing with brokers and negotiating rates can be a lot of fun.... it's all a mental thing. They play their games, I play mine....