WORST of the WORST Total Quaility Logistics TQL

Discussion in 'Freight Broker Forum' started by tcw6461, May 27, 2013.

  1. Skate-Board

    Skate-Board Road Train Member

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    Aug 9, 2014
    Merrimack, NH
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    Total Quality Lies
     
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  3. rollin coal

    rollin coal Road Train Member

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    Mar 29, 2008
    TN
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    They do read it though. Don't think for a second they don't. There's even guys that have had phone calls from them after comments made here.
     
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  4. FinkPloyd

    FinkPloyd Light Load Member

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    Honest question...
    Just how would they know exactly what driver said what?
    Unless they had their Profile linked to Facebook,Twitter...Etc?
     
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  5. CruisingAlong

    CruisingAlong Medium Load Member

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    Oct 17, 2014
    Tampa , FL
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    Tql is made up of people just like you and I. There are good and bad ones agents/brokers within the company. Ive not had a problem with Entity TQL though there are 2 of their brokers on my do not call list for sketchy business practices.
     
  6. roadranger550

    roadranger550 Light Load Member

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    You are probably dealing with Millennials, right?. Yeah, they think the world owes them a living.
     
  7. Oscar the KW

    Oscar the KW Going Tarpless

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    Really not that hard for them to figure out, given enough details.
     
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  8. rollin coal

    rollin coal Road Train Member

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    Mar 29, 2008
    TN
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    Yeah it really isn't. I used to have my old company that I was leased to, I had their name in my signature line. People leave other clues. I made comments here years ago about them and they called BigBadBill about it. He told them his drivers have a right to their own opinions and that was that.
     
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  9. double yellow

    double yellow Road Train Member

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    Aug 28, 2011
    State of Jefferson
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    Yep. One time a TQL carrier representative PM'd me when I complained here about not getting TONU. The rep looked into it and got it approved.


    As for why some brokers post loads in distant cities -- it gets them more calls. It is annoying, but there are trucks doing the same thing.


    My overall take: TQL has tons of loads. Many are cheap, some are OK, and a few are excellent. But TQL itself is relatively easy to work with once you learn their quirks (rate con vs dispatch sheet, which loads require frequent check calls, etc). And these days I especially appreciate the fact they're never late on pay.

    I just wish they were like XPO or Coyote in that you can use one dependable agent over and over to book any TQL load rather than playing Cincinnati roulette.
     
  10. 6wheeler

    6wheeler Road Train Member

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    TQL is like making a deal with the Mexican drug cartels. You can say yes, there some bad ones out there but some very good one's too.
    They will burn you and they don't care.
    I'm taking about lie to you about shipments, to collection, to filing insurance claims on your policy.
    You'd be better off trusting a drug dealer.
     
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  11. gokiddogo

    gokiddogo Road Train Member

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    Mar 5, 2012
    Ontario Canada
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    I've got one for ya.

    Did a load for TQL like a 2 years ago. It paid well, about 3.25 per mile on an overnight trip, the gross was $2000. Fast forward to today. Get a call about a short load starts and ends in same province/state as the 3.25 load long ago. It is just a border hop load, 15 miles. He expected me to do it for the same 3.25 per mile. He was trying to sell it to me by doing the math out loud and I told him that isn't how it works. He got angry with me because I didn't take it.

    Life is much easier not dealing with TQL.
     
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