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The Truckers' DAC Problem, Tips and Tricks

September 14, 2009


What Is A DAC Report?
The DAC employment report is a detailed summary of a trucker’s work history in the trucking industry. Most trucking companies today participate in sharing this information about truckers.

The DAC employment report contains items such as number of accidents, reasons for quitting or why they were fired, if they are eligible for re-hire, type of driving, commodities hauled, types of trailers pulled and MUCH more.

They can also verify social security numbers, driver’s license numbers, criminal reports, worker’s compensation reports, and much more.

How Do I Contact DAC To Get My Report?
DAC reports were available from USIS, but they are now handled by their subsidiary company HireRight.  To receive your report, you must mail in a Consumer Report Request Form, available here:

http://www.hireright.com/CDL-Driver-Reports.aspx

It takes HireRight approximately 15 days to process your request and send you a free copy.

You can contact HireRight by the following methods:

  1. Phone: (800) 381-0645
  2. Send an e-mail to customerservice@hireright.com and provide your name and phone number for a return call.
  3. Send a letter to:
    HireRight
    P.O. Box 33181
    Tulsa, OK 74153

Please Visit Our Sponsor:
Bad DAC Report ? DACfix.com is a company dedicated to removing inaccurate job history information on the DAC report. They have a team of Driver Advocates that will pull your report, call you to get your side, and manage your dispute from start to finish. Call them at 800 494-7517 or visit www.DACfix.com to order their DAC Fix Service. Their DAC Fix service is a flat fee of $169. They have an average win rate of 70% everything they dispute.

Fix Your Dac Report

Truckers DAC Report Tips
Brought To You By DacFix.com

Carriers you have worked for, or whose orientation you attended report on you to DAC, which places the information on your report. Here are some key areas that you should watch out for!

  • Orientations: Let’s say you started orientation with a carrier but didn’t like what you were hearing and left. You guessed it, that carrier can report on you even though you never collected a single paycheck. Unless you’re certain that you want to work for a carrier, do not submit to a pre-employment drug screen or attend the orientation session.
  • Discharges: Try and leave companies on good terms with two week written notice. Most banks will notarize your letter for free. Just a handwritten notarized note of resignation can prevent discharged, load abandonment, and quit under dispatch, common negative items that can keep you from getting hired by other carriers.
  • Drug History File: Another area that causes big problems for drivers is drug test refusals and failures. Never quit after being asked to take a random test. Take the test, and then quit with written notice if at all possible. Any time you take a test, ask for a copy of the paper work showing you submitted to the test. Retain this in your records.
  • Accidents/Incidents: This is an important one. Don’t report minor incidents where there was no damage or where you paid for minor damage straight out of your pocket. Seasoned drivers know the value of keeping a couple of hundred in cash for just these occasions. This can prevent an unsatisfactory safety record from being placed into your DAC report, in addition to the incident itself. Two incidents on your report will cause insurance carrier alarms to go off and lesson your chances of getting hired and increase your chances of getting terminated.

Don’t let a bad DAC Report hold you back!

{ 15 comments… read them below or add one }

Judy Ballenger October 23, 2009 at 12:37 pm

The DAC report is something new to me and it angers me beyond belief. How can it be legal for employers to use this subjective type of reporting when there are discrimmination laws in place? From what I understand of them, these reports are entirely subjective and not objective in the least and should not be in existance. I’m not even a truck driver and it pisses me off!

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Mitchell Bard October 23, 2009 at 1:39 pm

I agree with Judy and I am a driver. They can put whatever it is they want to put on there without having to back it up unless we, as drivers, force them to, which usually costs money. I have been out of work since Feb 2009 because a company falsified my report. I am still in the works of getting it cleaned up, however I am now staying in a homeless shelter because no one else will hire me and I ran out of money.

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maajicman Reply:

Have you written to ANY congressman(woman) about this problem ? It’s not a fix all, however just another avenue of help to seek justice in this and other matters.

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Angela October 25, 2009 at 7:47 pm

As a user of DAC reports, I have found very few times that the information received has been misreported. Employers are required to provide applicants with information as to how to dispute records and prospective employees can request to see any background information (as per FMCSRs).

I am surprised and disappointed that this site would recommend not reporting minor incidents to an employer. Safety is of the utmost importance and somone who has multiple “minor” incidents is at a much higher risk of having a serious incident. How is an employer to make sound decisions regarding employment if an employee is being dishonest??

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Mitchell Bard Reply:

FMCSR does NOT regulate DAC, nor does it mandate employers to report anything. DAC is an OPTION most employers use. And you’re not a driver so you have no idea what drivers go thru if they report minor incidents to their employers (e.i. brushing the curb, scraping a stop-sign, etc).

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don Reply:

Angela, you say you work for a trucking company and they are required to provide information about how to dispute reports. I have been driving for trucking companies since 1990. I have never, ever had a company provide this info. It has been only in the last 4 or 5 years that companies would even let you see the DAC that was provided on you. It used to be a very big secret. Also, some companies will run a DAC on you but they themselves do not submit reports to DAC. There are several trucking companies that I have worked for (sometimes 2 or 3 years) that do not show up on my DAC, and yes they have been within the past 10 years.

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Russ October 27, 2009 at 7:51 am

Angla lives in fantasy land. I had “Unsatisfactory Safety Record” placed on my DAC report and now trucking companies don’t want to hire me. Look, I bent a “bat wing” and I reported it to my employer. Did I deserve to have my livelyhood interupted and to be blackballed over that? I also made a few mistakes on my driver’s logs. They were not falsifications. Is that to be unforgiven? Angela, you obviously never made a mistake in your life and don’t understand that these companies are getting away with ruining driver’s careers by falsifying the DAC reports. It’s time to pull your head out of the sand Angela.

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Mitchell Bard October 27, 2009 at 9:12 am

Well said, Russ. She’s probably a Swift dispatcher.

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Dave October 28, 2009 at 10:05 am

I am new to the trucking industry. I dont have my CDL yet. Does anyone have any recommendations of GOOD companies to work for.. where their drivers dont have many problems with the DAC report.. where they take good care of their drivers and treat them with respect.. where they pay their drivers fairly and give their drivers fair home time and vacation time. Im just trying to do some homework and research up front, and could use some help from real drivers, out in the real world. I live in Michigan, and ultimately I would like to drive as a TEAM with my wife. I am trying to gather as much information as I can so we know what we are realistically getting into, before my wife quits her good job.
Thanks. (doschnerer@yahoo.com)

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mike justin October 28, 2009 at 12:41 pm

They ought to call Dac BLACKBALL.COM. like yall said they can put anything on there they want and then not even tell ya they did.. but of coarse everything in trucking is all one sided, there is nobody out there that will side with driver.. I quit Rwh and they put on my DAc that i refused drug test. Been driving truck for 14 years , no wrecks, no tickets, no Dui’s, No convictions or nothing and I can’t get a job nowhere

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DAW October 29, 2009 at 11:28 pm

I worked for a company for over three years. In May of 08 I was in a blow over accident in Wyoming , on a forced dispatch, an empty trailer and I-80 shut down West bound because of the high winds. In this accident my elbow was shattered and my shoulder broken , thank god for seat belts. The officer on the scene said they usually find the driver under the truck . any how long story short, after being pretty much done everything they could to get me to quit I wouldn’t. I made a mistake in January , forgot to pretrip and had oil on my engine. I was let go, on my DAC report the company listed my blow over as an intersection collision on two seperate days same location, pretty amazing considering the truck was messed up and I was sitting in a drs office the 2nd day, I wasn’t ticketed , I have the police reports , the companies insurance reports and pictures. After reading everyones comments on here I’m finally contacting a lawyer, you figure since January this company has cost me over 30,000.00. I’m loosing everything and can’t get a driving job . While the prick who lied on my DAC report goes home at night living comfortably . My advice contact the attorney General in the city the company you worked for, that has reported false information on you, they have to correct any false information with in 30 days . Good liuck .

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GARY October 31, 2009 at 12:45 am

PLEASE DO NOT THINK THAT I AM SIDING WITH THE SPINELESS JAGGOFFS THAT DO THE DAC SUBMISSIONS, BUT IT IS JUST LIKE A CREDIT REPORT. IF YOU GO TO GET A HOME LOAN OR SOME OTHER PURCHASE, YOU SHOULD CHECK TO SEE THAT YOUR AFFAIRS ARE IN ORDER PRIOR TO SIGNING THE CREDIT APPLICATION. I AM NOT CERTAIN OF THIS, BUT JUST LIKE EVERYTHING ELSE IN THE BUSINESS AND WORK WORLD THERE SHOULD BE AN AUDITING PROCESS TO SCREEN FOR INACCURATE INFORMATION ON THESE REPORTS. WITH THE DRIVERS LIVELIHOOD AND THE SURVIVAL OF THERE FAMILY AT STAKE, YOU WOULD THINK THAT THE GOVERNMENT WOULD STEP IN AN ENSURE THAT THEY ARE BEING REPORTED ACCURATELY.

WITH THAT BEING SAID, THE MAJORITY OF PEOPLE OUT THERE COMPLAINING ABOUT THE DAC BEING FULL OF “ERRONEOUS” INFORMATION, THEY ARE PROBABLY GUILTY OF WHATEVER IS ON THEIR REPORTS IN MOST INSTANCES.

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Tim October 31, 2009 at 1:57 pm

I believe that you should get a copy of your report at least once a year (free) and check it for any errors or information that is on the report that is over 3 years old that should have been taken off, I had to do that 2 years ago to get a accident off the record that was over 5 years old and it was not my fault in the first place.

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EMadkins November 7, 2009 at 5:37 pm

Dac is about money.!!!! It is a buisness like most others and when you need to fix information there is, of course a fee. There are at least three errors on my report. But when i
told several employers i was interested in they choose to believe the dac report. They don’t even contact the companies to verify the information. I will not pay to fix a lie. So I bought my own truck and depend on me. Now I could say the companies don’t want to hire me even with 10 years OTR experience, but i am just wasting time. Good luck to all that have problems with this company and i hope you get a resolution. As for me, they won’t get a dime.

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chris November 9, 2009 at 3:45 pm

my husband is a driver who quit a company. as we were cleaning his truck out the office manager brought him out a piece of paper saying he was being pulled for a random. he told them he had quit and was no longer their employee. they put a refusal on his dac and as a result a man that has never had an accident and never failed a drug test cant drive anymore. how fair is that

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Kasey November 16, 2009 at 3:06 pm

i am a driver that was laid off from a company. i have been looking for a new job for 2 months now and am having problems because my DAC report is saying that i was fired from several companies that i had quit since i was not getting any miles from them. one company even put on it that i violated company policy and still have no idea what that is supposed to mean. been over 3 years since anything could be labeled as my fault has happened in my career and now am being black listed by most because of erroneous reporting that i can’t afford to get fixed since i am unemployed. yeah, am not happy with this one sided report on my person

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Russ November 18, 2009 at 10:09 am

I hired DACfix on September 1, 2009 to clear what a representative from DACfix called common and minor issues. I was told about a month ago by DACfix that I would be hearing from them on November 18th. I was anxious and placed a call to them just minutes ago and now I am being told it will be a couple of more days until they get the information back on my dispute. I am not angry with DACfix as so much I am angry with the bureaucracy. My previous employer knew exactly that they were damaging my career with erroneous information on my DAC report. I just pray that DACfix comes through with this since they didn’t come through with it on the day they promised about a month ago. I will keep all of you posted so to inform any of you that maybe considering using DACfix for clearing up false or misleading information on your DAC reports.

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Russ November 18, 2009 at 10:27 am

I should have done a little more research earlier. I may have been able to avoid being charged for having my DAC report cleared. The following site is a dispute form that you can use to file on your own. Good luck to anybody encountering the same problem. Truckers need to write their representatives to put a stop to false reports on the DAC.

http://www.usis.com/documents/USIS_Consumer_Report_Dispute_Form_(10.15.07).pdf

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