Despite claiming victory on their Entry-Level Driver Training (ELDT) rule a month ago, the FMCSA has announced that it will delay the implementation of the rule for at least two years. This announcement comes just days before the rule was supposed to go into effect.
Congress has been asking for more strict driver training requirements for new truckers since the 1980s. More recently, they asked again in 2007, 2012, and 2015. An ELDT rule is expected to have significant safety benefits and enjoys almost universal support in the industry. This particular ELDT rule however is mostly toothless, and yet the FMCSA has still missed their implementation deadline multiple times.
The rule in its current form has been on the verge of implementation since February 6th, 2017. Since then it’s been pushed at least five times. Most recently, the rule was supposed to go into effect on February 7th, 2020. But on January 29th, the FMCSA announced that it now plans for the rule to go into effect on February 7th, 2022.
“Following a careful review of the public comments regarding the Entry-Level Training (ELDT) rule, FMCSA is extending the rule’s implementation for two years,” reads a statement put out by the FMCSA. “This extension is reflective of the agency’s continued efforts to develop a secure and effective electronic trainer provider registry for the new rule. The agency remains committed to making the implementation of the rule as efficient and effective as possible.”
FMCSA expects that two years will be sufficient to get the necessary IT systems in order.
Source: fleetowner, overdrive, ttnews, freightwaves, FMCSA, FMCSA, truckersreport, truckersreport, truckersreport, truckersreport
The FMCSA needs to be disbanded. Its an ignorant group of clowns that has done nothing but make this industry more dsngerous.
The problems are in many areas not just in the driver they are for the most part only doing what they are taught and told drivers where once respected now we are they enemy even the good ones which there are many of us anymore
Agreed
👍
If you think this rule was put on-hold solely by FMCSA then you haven’t been paying attention to the dismantling of our Republic by Republicans. The indications are right there in the article when it states FMCSA just days ago was touting the new rules. This stoppage is clearly an edict from above to simply stop/delay the new regs.
Has nothing to do with politics other than big companies and the ATA exerting pressure with their driver shortage myth, and how these new regs will make it harder to get/keep driver’s. They’ll never face the fact that pay and benefits are still the problem. Has nothing to do with either party.
Agreed! And now this clearinghouse (who names this crap?) Stuff wont sync with my fmcsa portal and I’ve been trying for 3 weeks. F these people!!
I’m having the same issues with the clearinghouse.. I have sent them a message to call me and help me figure this out.. no response..!!
I certainly agree with all that you say.
Absolutely 100%.They have no
Idea what they’re talking about, ever.
So ture
There is way to much squeeze on commercial ( SEMI ) drivers now, why is the Government always adding more and more? Also… if the US had a shortage on drivers s real shortage, I can’t help but go wonder if there would be so many regulations out there for them? Then lastly, why is the US allowing people with work visas to drive or goods our hazmats ? This is alone is crazy; if your not a citizen and have a hard time understanding US citizens, laws and trafficking then why the US allowing them to drive? There should be harder road test and writing test more of a crack down on who’s allowing people to fall through the cracks that’s not really qualified before there’s more red tape for our drivers.
Every crackdown results in more red tape. They use red tape to seal up those cracks that people fall through.
Be careful what you wish for. You just might get it. Or some part of it, anyway… 😛
YOU don’t seem to have a good grasp on the English language yourself !
The numbers don’t lie ! We’re out here being killed and the driver shortage will get worse. I tell everyone don’t let your kids become truck drivers unless they love the lonely life and the constant stress from law enforcement, government monitoring or loosing everything with one crash. After three million miles I still have five years before I can retire (hopefully)
Seriously… There is no driver shortage, and there never was.
Store shelves have remained consistently full for decades while carriers perpetrated this fantasy, and even the Department of Labor isn’t buying it.
Like the notion that a trucker strike is any kind of possible or productive, the driver shortage is pure fiction. Please stop perpetuating this fraud.
Numbers don’t lie, but people reporting them don’t bat an eye at lying about those numbers – and then claim the inarguable credibility of the inviolable truthfulness of numbers. Numbers don’t have to lie, to be used deceptively.
they don’t think like real drivers … just like business … an example having you sleeping 10 hours I would like to see them sleeping 10 hours when the most are 8 and 12 driving and 4 out of service ..but ..cómo no piensan bien así seguirán …
This is what happens when drivers are not properly trained and most companies just hand over the keys to a rookie and say “here you go sink or swim”.
What are you talking about? “This is what happens?” I’m sorry but are you referring to the rule? The FMCSA and thier group of truck hateing faith healers have been pushing this back since the 80s. Now they wanna start a registry. I wanna know who Elaine’s buddy is…..the one that handles all the new registries this year
Really? where can I apply because all companies I apply to want minimum 1 year verified experience.
Any of the megacarriers. CR England will get you your Class A license, if you don’t already have one, so yeah – no experience required. You just have to be willing to work like a robot for slave wages, and never go home… 😛
I’d love to see some credible statistics indicating what percentage of currently employed drivers have over a year of experience. I’d bet it’s a small minority… :-I
That’s because the government helps them replace the trucks they are wrecking if I make money off every truck that’s wrecked by a new driver (it is good for me ) I don’t care if they sink or swim
Corporate America… nothing is safer now, new drivers everywhere with minimum or no training. Automatic trucks and they think that to hold the steering wheel and hit the gas is enough to be a truck driver. I’ve never seen so stupid and dangerous accidents before. The big companies don’t care, they are throwing those idiots on the road and if something happened- insurance will pay for it! ELD… oh yeah, now is very safe – everyone is speeding trying to beat the clock. The simple truth is that 4-5 big companies are doing everything they can to kill the rest of the trucking companies… and they are doing very good so far.
The only thing FMCSA does is make rules and regulations that eventually ends up costing the driver! Any costs incurred by FMCSA is passed on to the trucking companies which in turn is taken out of the drivers pay! These idiots running FMCSA simply want to make a name for themselves and once in a while they pretend like care and make unnecessary rules and regulations that force mom and pop companies out! MAYBE THAT’S THEIR PLAN!
Everybody and anybody can drive a truck dont you know thats why alot of the people work for pennies some of them want to drive so bad they buy trucks for these billion doller companys
As a trainer in the industry, it does not matter how much initial training you give a person at the beginning of their career. Most companies and a good portion of drivers have the mine set that; just because the state said I was safe enough to drive and issued them a CDL. I am now a truck driver !!! That is one of the most misconceived notions that generally starts a persons career off on the wrong foot. Continued education by and through the carrier, the driver staying current on any and all changes to the industry annually. The company and the driver keeping an open mind set and allowing themselves to continue to develop and grow. Those are all keys to be safe, unfortunately as society has proven time and time again. We don’t learn from our mistakes. I base my opinion on my past experiences and know ledge of the industry. I have been in the trucking industry for 35 years and 22 of those were spent traveling the lands of the USA and Canada. In 35 years I have never been involved in and accident/incident. Had plenty of close calls
Well put my trucking brother
What would you recommend sir as far as a target for an entry level driver. Just got my cdl after spending the money on a reputable school and getting my 160 hours. Been driving straight truck under 10k for 7 1/2 years. With spotless record. Also do you recommend getting hazmat endorsement. I could pass test no problem just worried about consequences if I were to make a mistake and get a hefty fine while off duty
🙏 Good job Brother.
I agree with you …I have had a few times that I bumped a trailer or a tractor…ran over a sign post or a guard rail …..but when all is done ..I analyze what happened and try my best to figure out what I could have done different to prevent that wrong from happening again ……as I come across our new drivers …I try to help them with backing….I also advise that everyone should watch the you tube videos (truck stop fails) and analyze what that driver could have done different ….not only will you get a laugh…but you can learn from others mistakes…….unless you are someone who doesn’t care
You’ve done all that ? I been doing this 20 years and haven’t hit bumped or ran over anything except a deer once a couple years ago , did I mention I run the northeast? You obviously need to find a new career
Not many drivers can say that so congratulations on 35 years of safe driving I have not been involved in one in the 19 teen years I have been driving and I think God for that and I learn something new every day I’m on the road
I wish I.could say the same thing. About not beening in accident.like you.guys are saying.i have been one back 1971 on us-54 and was found not at fault.when a car just made made U-turn in front of me.I was running at a speed of 59.4 miles an hour. With no where to go to avoid hitting the car. It me in the Hospital for around 7 months. I trapped for 8 hrs in it on January 24 1971.i all most lost my life and Leg that morning at 8: am. And will say that people who Drive those Automobiles. Should pay.more Attention to.how they Driveing. And stop cutting truck’s off and lane jumping with out turn signal’ s on. Plus a lot more unsafe activities that be happening. And when it cause accident they want to blame us trucker. It’s all about trying to get money from it. Oh I can say I have been Driving ever since 1969-2020
Sorry but being that I went to a so called school and they never allowed you to hook up or unhook a trailer. They have their own DMV testers and only make sure you know the very minimum. Then a company sends you out with a green person to train. That to me spells disaster. I met people who didn’t know how to chain up, read an atlas, know what a Pretrip was or how to move their tandems. All of this I learned with my trainer who said the school was a joke. Yes there needs to be more regulation on the training.
Truck Driveing school’s is what they didn’t have back in the old days. Back then we had to learn on your own. We had no one to show you all that much.when it came to truck Drivers back then you no room errors at.all no interstate’s hiway.’s and when. We got back to.the East. Coast
or what state you went to carrying your load to for delivering it we had no.GPS to guide to your drop point. All we had then was a Map and .10c.to call for directions to get to where make your drop. Plus we had much much better truck stops and you get a hot meal. All saying to you new Driver’s stop crying so much the good days of trucking are gone.
Agree with Rocky D. and Erich E. Whaples.
I have one thing to say about this whole issue,you can learn everything about safety every day of your life and if you don’t practice safety that you’ve been taught well then you’re not going to be safe and always have reacurring accidents and keeping track of your actions either on paper logs or and ELDs,These people in the FMCSA need figure that out and they’re so gungho about what is and what isn’t they need to put their rear ends in these trucks for few years and show us how it’s done and get out of that office chair,I personally believe that they and the officials in this country know absolutely nothing about the industry and all they’ve done is drive people away from this business,It’s all about money,power,and getting their names in the History books on how they really messed up people’s lives
Right very very good
As I new driver, I was not trained enough in school. Driving a truck down the road for 20 minutes a day for three does not prepare anyone for the open road. After 7 months, I still have issues with driving. I am a mature adult, late 50’s with plenty of driving experience. I watch these young students in class and all they want to do is drive fast. They should close these private schools and leave the training the to trucking companies. How do you get a CDL if you can’t speak the language????
It’s already spelled out in the Federal Motor Carrier Safety Regulations (FMCSRs); you are required to read, write, speak, and understand the English language fluently, in order to be permitted to operate a commercial motor vehicle in the United States.
Interestingly, this requirement is not generally reflected in state commercial driver license criteria. If licenses were issued Federally, perhaps it might be, but the tradition of states issuing driver licenses seems to predate the distinction of commercial versus non-commercial licensing, and the FMCSA, so that’s just not how things evolved. This has led to some disconnect, between Federal and state requirements, and also between requirements from one state to another.
The language requirement is toothless without enforcement, and since enforcement is handled almost exclusively by the states – who seem to choose not to enforce this requirement – well… This is how we get to where we are… :-I
We all talk about safety but how many people came close to being in a accident or incident? We can think about safety every hour every minute every second but, we are not the only road user! I feel like we all should be one the same page and that’s including 4 wheelers! Just because I’m thinking about safety doesn’t mean other road users are thinking the same way which what cause accidents! I know we all seen 4 wheelers cross 3 lanes roads just to get off on a exit not thinking about who lives they are putting in danger and now you have to pull a rabbit out the hat to avoid several accidents but we the bad guys! What I’m saying is just don’t focus on 18 wheelers focus on all road users to make the road safer!
I’ve seen “Professional Truck Drivers do that and worse.” It’s not professional to tailgate other trucks or never pre-trip, post-trip etc, yet almost every driver whines about inspections- very few don’t. Trucks are getting faster and more reckless every day and the drivers of those 80,000 lb Death Stars think you French act more unprofessional than 4wheelers/unprofessional drivers. How many drivers do you know who actually trip plan anymore and verify their on truck routes? Know where they’re breaking, fueling, shutting down for their 10 break? How many have figured out different ways to circumvent the laws so they can keep cheating the system? For this drivers most all crashes originate and rules form. Unfortunately the number of unsafe unprofessional drivers has risen dramatically Ofer the last 20 years you will see regulations increase not decrease…also more cars have every safety feature you can think of my new personal vehicle has about a dozen airbags automatic breaking radar cruise control blind spot monitoring and will self steer (some) and knows when your getting sleepy eyes – so ELD being the only real difference but a pro should have a clock on him when hauling hazmat/ etc or steel coils that weigh 20 x what the average family car does. How many truck drivers sit on a 4 wheelers bumper to intimidate them? We all know it happens all day everyday- that’s inexcusable! Put your family in that car would you still do it?
I agree
You’re not a truck driver just because you have a CDL. A CDL is a license to learn. If you don’t learn something every time you go out, it was a wasted trip.
It’s not about safety. It’s about Power and Control. So very sad. We are becoming a nation without honor, dignity or morals. Pray for our Nation. Let us lift one another up, not tear eachother down. Let us help one another. We don’t need the government for that. We need hearts and minds to nurture and support. We need positive attitudes and spirits, like we used to have. We ARE the solution. Not government interference. ELD is the most dangerous interference I’ve seen. It’s just wrong. I thank Jesus that this furthering its strangle is delayed. We must continue to fight mandates by people who obviously don’t understand what we do and make our industry more deadly.
I say we get back to the basics. Like teaching 4 wheelers what the triangle with red around it means. Maybe even that funny shaped round red thing
I agree with you. As truck drivers we should not be singled out. Braking systems, eld’s etc, and other safety devices should be placed on private owned vehicles. Since they share the same roads where trucks travel the automobiles should have the same nonesence in their cars that we have to have in ours…ending my rant.
I agree the FMCSA are idiots..
This is, and always has been, about liability – not safety.
The new rules, whatever they turn out to be, will be about mitigating liability by giving carriers a way to say “well, we trained him to government-mandated specifications”. This is to take away the excuse; “I wasn’t trained for that.” I’d be very surprised if this isn’t also paving the way for self-driving trucks, by establishing a baseline of acceptable responses to driving situations, for which an Artificial Intelligence must be preprogrammed, in order to be considered roadworthy. The argument will be that if this training baseline is good enough for human truck drivers, then it is also good enough for self-driving trucks rolling off the factory line.
What’s holding it up, is also liability. As soon as the FMCSA comes out and endorses a training baseline, they own responsibility (and commensurate liability) for any shortcomings of that training baseline. I’d guess that there is a fair amount of internal resistance to owning responsibility, within both the FMCSA and the DoT. This is why Congress asks for training standards for thirty years from an unresponsive agency; if they were to hire outside investigators and legislate training standards, then *they* would bear responsibility for whatever failings the resulting standards baked in. Nobody wants responsibility, so it gets pushed downhill to the untrained or undertrained new driver, who often has no idea what he or she is in for. This contributes to the first-year turnover, detracts from safety on the road, and leaves only the broke and the don’t-know-any-better, to own responsibility. The only way that changes, is if somebody else stands up and owns it, and that doesn’t seem very likely – at least not until self-driving trucks make it cost-effective.
Very well said and amazingly free of typos! So hard to accomplish nowadays on “smartphones”. Interesting points!
They are assassinating the truck industry.
How about training the idiots that drive cars and don’t have a clue how to safely navigate around big trucks without cutting them off and brake checking a vehicle that weighs 40tons
I read with angst all the comments
Will.someone please provide me with an detailed job description of a truck.driver, with the equivalent scope of work.
Spot on!…just about every comment is spot on!.and no one can learn trucking in a 3 week academy and another 5 weeks with a mentor…and then there is the issues with the Qualcomm system,this system will make a criminal out of a rookie and the company does not care to find a better system of ELD..because the good ones are to expensive.and also your driver Leader will weaponize the ELD to control you,they can manipulate that devise by hacking into it..I know this because they told me so when I first started driving,I speak specifically about the swift terminal in jonestown,pa.they are currupt over there…steer clear of that place,and upper management does not care.
They don’t need to hack into your device. They control the log data at the server that it is stored on. There are usually one or more “log managers”, who are designated and given the authority to edit your logs, ostensibly to correct errors. Where you likely lack the authority to edit the drive line, they will have this authority, and you will be required to call and negotiate with them, to try to get them to make corrections. In most cases, the computer itself will make entries is your log, based upon information derived from a GPS device or the maintenance port connected to the truck computer, about what the truck is doing. If the system believes that the truck is moving, it may put you on the drive line, and then switch to on-duty, when it thinks that your movement has stopped. It operates on very crude criteria to determine the difference between a yard move and on-duty driving – and often, a small amount of GPS drift caused by atmospheric humidity or a satellite orbital correction, will be enough to mislead the device.
The problem lies in your inability to correct these errors. It is not the truck’s log, or the company’s log, or the DoT’s log. None if those people or things have actual first-hand knowledge of your activities, which is what the log is supposed to be a record of. None of them sign it, or bear legal responsibility for the accuracy of it’s contents, so none of them should have greater authority or control over it than the driver – whose authority and control over the Driver’s Log should be absolute and inviolate.
This is what fundamentally changed with electronic log books, and why we have the ELD mandate. People at desks felt that drivers were being dishonest about their activities, in their logbooks, and wanted to take control of the logbook away from the drivers. ELDs enabled them to do so, without making those people at those desks, responsible for the accuracy of the content of the logbooks that they now control. These people at desks fundamentally trust radio and satellite technology (with all of their shortcomings and failings) more than they do drivers, to accurately record driver activities. This is why complaining about ELDs, when the actual problem is the Hours of Service rules that they enforce which is the issue, gets us nowhere. They already don’t trust us to be truthful. If we argue that we need the flexibility to fudge, lie, and be deceptive in our logbooks, we only vindicate the fundamental reasons why ELDs were mandated, in the first place.
The sole purpose of the ELD was to take control of yoyr logbook away from you. Yes, the upper management at your carrier is probably corrupt, and almost certainly does not care about you; that’s pretty much every trucking company – and frankly, pretty much every employer or other authority figure you’ll ever deal with – but no; they aren’t “hacking” the Qualcomm. They don’t need to. They have all the passwords and cryptographic keys and servers, so they can just log in and do whatever they want. It’s *you*, who would have to hack in – and yes, that can and has been done… by drivers, because management does not need to do so.
I watch some of these alleged driver training outfits on the road. What I notice most are illegal turns. For instance,if one makes a left turn into a double lane roadway(both lanes traveling in the same direction)you are obligated to get that truck straightened out in the lane closest to you(the left lane). In the case of combination vehicles(tractor and trailer)you can utilize some or all of the right lane with the tractor but you have to bring the tractor back into the left lane at the completion of the turn and ensure that none of the trailer wheels end up in the right lane.Same applies to right hand turns.You can use as much of an intersection as necessary to make a right hand turn but by the time the turn is complete,the tractor and trailer must straighten out in the right lane(the closest lane to you)with none of the trailer wheels ending up in the left lane.. This is the law.
The subject of the article is a great deal larger than this one relatively minor point of law – and the law is about as reliable for safety, as GPS routing is.
There is room to argue that a left turn at an intersection, which ends in the right-hand lane, is a safe maneuver so long as everyone at the intersection respects the right-of-way – and when they fail to do so, no maneuver is safe. If the truck needs to be in the right-hand lane, (for whatever reason), nothing is gained by returning to the left lane, and then changing lanes. Both the maneuvers and the necessary turn signaling, would likely only confuse other drivers.
But that’s all looking at the issue raised in this article with a microscopic lens – missing the forest for the trees. Taking even one step back, I think that the training area that the largest number of experienced drivers would agree needs attention, is backing. I’ve also seen statistics which suggest that the overwhelming majority of accidents occur while backing. But take a few more steps back – the article isn’t about training practices or standards; it’s about the long-term incapacity of the nation’s principal highway safety authority, to come up with a sane baseline training standard for professional truck drivers. That seems like it should be right at the core of what is necessary in order to meet their mandate, and they can’t even accomplish this. Kind of a bigger deal than how newbie drivers manage to negotiate a left turn at an intersection… 😛
This is totally b.s alot of stupid drivers if u cant see at night why drive. If its a steep grade why come down flying.to me truck driving is like having a taxi license. these million dollar company are paying off schools to pass the students to keep there fleet strong.
Drivers drive at night for a whole host of reasons; these include picking up a load at 5pm which needs to be delivered the next morning at 9am, 300 miles away, after being delayed in the yard for 6 hours, but being required to leave without finishing a 8 or 10 hour break. So you find a place to do your break in the early evening, while legal parking is still available, do your break, roll out at 4am, run the speed limit so you can get there on time, and arrive right on schedule. Fog, icy roads, and steep grades be damned; you’ve got a schedule to keep, and Hours of Service rules to comply with.
Yes, it’s arguable that you just show up late, and everyone who gets angry about it can suck Safety’s… eggs… But in practice, that attitude soon buys you problems with your dispatcher, who will find other drivers willing to do it. And yes, a good company would recognize that you did the right thing, and that the dispatcher and/or shipper are in the wrong… but those are not the performance standards by which the dispatcher is measured nor the ones by which the driver is measured (at least, not until *after* the accident), and nobody holds the shipper accountable, because without their business, there isn’t any business – and he’ll just call someone else who gives him less attitude.
A lot of these companies own the schools, or have agreements with them to funnel new drivers to them, and you could argue that this amounts to a payoff, but in fact ultimately, when someone pays a bunch of money to get trained at anything, and they don’t get whatever credential they expected, they tell others how they got ripped off, and discourage others from attending (and paying for) that training. Driving schools are invariably there to make money (for somebody!), so they either find a way to pass almost everybody, and get them out on the road, or they don’t survive – leaving only those schools that do find a way to pass almost everybody, and get them out on the road.
The “b.s” that you refer to, is baked into the way that the industry operates. You can meaninglessly rail against it, try to meaningfully change it, or adapt to it. Right now, you’re doing that first thing. Is that all you’ve got in you? 😛
Let’s be clear. In the near future of this industry jobs for recruits will be mostly nonexistent. Companies will employ only knowledgable veterans needed to accommodate them. The unmanned GPS navigational system will explode leaving the driver shortage in America a thing of the past. Companies can’t wait as insurance costs will fall and profits will soar as drivers are eliminated. The powers behind the industry know this but make little mention of any changes in fear of discouraging those young ambitious wanabees needed until they are ready for change to the new system. Training concerns are temporary and just maybe cause for this 2 year delay. Why invoke a costly yet temporary change in training if a solution is near. 45 year retired veteran here telling you the phony pedistool your company temporarily puts you on is a manipulation of sincerity in exchange for profit. They can’t wait for this industry change and for you to be gone. I as always implore the young to resist this career, educate yourself and trust an old seasoned veteran, if you continue you will in time, regret your decision. High Regards.
Strongly agree. They are seriously messing with ppls lively hoods. Especially with this clearinghouse mess.
Seriously? Who is policing these people? Why are they still in a position if they are not doing there job. This is all we have seen for years now is postponed agendas. Enough already get someone in ther that will do there job.
Will have self driving truck’s before new safety for new driver’s comes. They will spend billions on this .
What the government is afraid of is raising wages for drivers because if they mandate a driver training then it means the government has to reclassify truck drivers from unskilled labor to a skilled labor which means = apprentices, journeyman, master classification under federal guidelines.
In short higher education levels, higher wages,= less money for corporate executives and their golden parachute when they run a company out of business keep drivers stupid is what they want and companies, keep them arguing amongst themselves and government gets what it wants , no problem
It’s Crack the company’s just keep getting richer and we keep getting poorer. Regs are out of control physicals keep getting tougher for alot of our fellow driver’s we just lost three drivers due to sugar levels where the company kicked them to the sidewalk. One had 17 year’s in .
They are already under cutting other trucking companies are going out of business because trucking companies pay trainees less, experienced driver’s they don’t want. Safety in the breeze?
After starting my career in 1998 I have seen the lack of professionalism within our drivers and the reason is as it has been mention throughout this forum is that trucking driving schools don’t care if a driver can drive or not they want that money and will pass anyone who can breath and have limbs. Our industry is a joke between the FMCSA and the poor quality of nee schoolers. Even though I have been doing this for 21 years I still learn something new everyday I am on the road. This situation will never go away intill the FMCSA goes away.
One question……how many of tuese people have ever been inside a truck longer than a day…..come run three months straight then make ur arbitrary rules…..what they need to focus on is how we have to be on duty but no one has to pay us for it……and why shouldnt i get to drive as much of tye 14 as i want…..oh yea bc……
Is anyone else being plagued by errors on the FMCSA portal setup? Which then puts a halt on setting up the clearinghouse? I have logged in everyday to see if the mess corrects itself but no luck. I have called and spoke to 2 different people to help me through getting it set up. Both attempts were unsuccessful and I have been told I would be contacted by the FMCSA, but again, no call. Anyone else?