Lancaster, TX terminal.....your opinion?

Generally, a clean terminal. they have catering trucks, around noon, they got someone inside that serves nice hot meals....but that is just about where everything ends that is plesant.

the workers behind the glass need a wake-up call. I can understand dropping MT trailers, i'm all for that. But when a driver wants an MT, has a preplan and wants to get rollin for the day, they should just give them one. Rahter, they want to 'play god' and want to be in charge of when a driver starts their day.

Yesterday afternoon i got a run from Dallas to Chicago. preloaded trailer, says it'll be ready between noon and midnight. I just went in about 830a, and the guy behind the window says, "you're still on the list, you're picking up a preloaded trailer that'll be ready between noon and midnight". I said, "yeah, but i want to be THERE by noon." he again restated that it was a preloaded trailer, blah blah blah, and that someone would send me directions to a trailer or the MT trailer number when the time was right.

Sorry, but someone behind the driver services window isnt going to determine when i start my day. Here comes another email to Richard Stocking.......

 

yeah, thats how it was when i was there. I mean it is a nice terminal, but the drivers lounge was like the waiting area of a gate at a crowded airport.

I did get a message back from the terminal manager. Richard Stocking must have forwarded my email to him. and the TM told me that "we make drivers drop trailers because they have more frieght than trailers, and we dont need drivers running around, burning time and fuel looking for MTs. "

he must not understand what my email was really after. I totally agree with making drivers drop MT trailers....but you cannot tell me that its such a problem that swift has more freight than trailers, that you cannot let a driver 3-4 hrs before their pick up window opens an hour away, to assign them an MT so they can get rollin' if they want. Swift might have more freight than trailers, but i know they got more drivers than freight. =)

 

lets not forget one single thing, that proves the x-ray is a fake......

is the hospital really going to keep the flip flop on the foot when taking an x-ray? they'd cut it off. lets not forget, the only thing that would show up in the x-ray might be the plastic band that goes over the foot. the 'sole' is mostly foam and air....and hardly show up on an x-ray.

 

i can tell you whoever is in charge of it now, is trying to make it better. He was almost scolding Jenny, the foremen i'm guessing, saying that when a truck goes thru the pre-qual line, what gets entered into the computer has to be detailed. Does it need parts, were the parts ordered, etc. He pointed out to her that one truck came in and in the remarks section, it just said "engine mount". "Engine Mount"....what?? then the next day someone had come in and entered what should have been in there the day before. So atleast someone is TRYING to get a shop running like a shop