Finally got the laptop out instead of my newest paper weight...aka my Thunderbolt. The fun I had a the Ottawa shop earlier this month was, shall I say, less than enjoyable.
I took my truck in because I was having issues with my APU's startup warning beep(it beeps whenever the apu engine isn't on, for hours...so don't park next to me for a break), issues with a check engine light, a pungent odor of coolant when I use the A/C, the plastic mirror surround on the drivers mirror was duct taped on, my drivers side sleeper vent is sealed with the red engine gasket cement(and looks like crap) plus my APU needed serviced.
Well, they couldn't find a leak in the cooling system, didn't seal the vent properly, couldn't figure out why I am getting a check engine light, and only could figure out how to blame me for the APU beeping.
I was sitting in the break room and the mechanic came in, and with a condescending tone, said "let me show you what you were doing wrong". He tried to tell me that my APU issues were caused by me not using it right...he claimed that if I wanted to use the apu for battery maintainence, you just need to turn on the on/off, and select nothing in the mode...I said that the engine wouldn't start if you didn't turn on the 'APU' button on the other side of the control screen...he said that was only for A/C...that the engine would start without it...Wrong....it's labeled "APU". So I said...lets try. I turned on all my lights, my radio, my tv/dvd, all the interior lights...but left the 'APU' button off. Soon enough the inverters started beeping because of battery's needed charged...He then tried to tell me that the key can't be in the ACC position or it wouldn't start...But couldn't explain how I could use the APU and have the CB on if I were waiting for a customer to call me on the radio...since the Century's are wired so that the CB only works with key on or on ACC. But then I reached back and hit the APU on button...and it fired up(with the key in ACC position) and started charging. After we argued back and forth about how to run this thing...he told me to leave....and headed to the shop office. Now being the certified SOB that I am, properly trained in how to be an A-hole(I have a PhD in A-hole, so I'm actually suppose to be called Dr. A-hole) I dug out the instruction manual and went in the office. In front of all his peers, his boss and the lady that does all the paperwork I went off. Started to hand him the manual, but pulled back a bit and asked "you do know how to read, Right??"...(dirty looks ensued) and said, read this part (the part of the manual that tells you how to run the APU for battery charging only)which explains that I was doing it right....Now, I wasn't expecting any kind of acknowledgment of being right or an apology, and I wasn't disappointed...because all he could do is tell the boss that they needed a repair manual for these APU's if they were going to have to fix them, turn to me and say "Take it to TK or Lincoln, we can't fix it"...but then the boss told him to replace my batteries...that didn't need to be replaced. I sat on a 2 week vacation, with the Q/comm coming on 5 minutes every hour and search for the satellite then shutting off, and still had lights and power for the entire 2 weeks. The only truck I have had to do this. So, I have new batteries, and the problem.
Oh, and they didn't service the APU, the idiot did an "A" service on my truck instead, 4500 miles before it was due(I verified it at the Wilmer shop by having them pull my maintenance records on the computer), so now with the heat we've been having, I am 300 hours over on my APU..... MORONS...useless MORONS. It makes me wish I was headed to SLC....(hahahaha)
CRETE - A Year in Review
Discussion in 'Discuss Your Favorite Trucking Company Here' started by evertruckerr, Jan 11, 2008.
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Gee SS, sounds like a typical holier than thou mechanic. Having been a maintenance crew chief (aviation industry) I can promise you that we're not all that way. Had this guy been in my shop and disrespected a customer (that is in fact how you should be treated) I would have had his head ... right there ... for your viewing pleasure.
Motorhead01 Thanks this. -
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Motorhead01 Thanks this.
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I did read a cool article about the newest q/comm units out. I hope we get them eventually. In cab scanning, in cab e-mail, wifi connection, door to door gps vocal directions(truck routing). Transport america/southern cal and swift are suppose to have them
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Marten has them also.
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Last edited: Jun 29, 2011
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SS,
Quick question if you don't mind and have the time. Would you recommend your company to a recent graduate for their first driving job? Thanks!
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