The day to day ramblings of the LTL business.

Discussion in 'LTL and Local Delivery Trucking Forum' started by MACK E-6, Jan 12, 2016.

  1. kw550cat

    kw550cat Medium Load Member

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    Believe me I know. I just got rid of my 30 year old sub zero because it broke again. Those s**ts are heavy. It doesn't help that i had stairs and tight hallways to deal with. More of a general question.
     
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  3. MACK E-6

    MACK E-6 Moderator Staff Member

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    The problem with hot tubs is they have a tendency to be huge.

    The last one of those I had was packaged on it's side, 8' tall, 8' long, and only moveable from the end. Liftgate or no liftgate, that guy had to rent a forklift.

    As for reasonable accomodation, if they have a paved driveway and it's flat, I'll do what I can for them short of uncrating anything and taking it in the house.

    That goes out the window though if I see a gravel driveway that I can't get the truck into.
     
  4. MACK E-6

    MACK E-6 Moderator Staff Member

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    BTW @road_runner, don't feel bad. Today was my turn for a crap day.

    Only had 10 deliveries and 3 pickups, and still brought 1 back and missed 2 pickups.
     
  5. road_runner

    road_runner Road Train Member

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    With gravel I will get it as close as I can. I make the customer aware that my Jack is not meant to be off-road and if I am lucky, the momentum will allow the freight to clear my liftgate. The edge of my liftgate will be the final resting spot for your freight... After that it is up to you to move it to the final destination. Lots of times where the pallet was only partially off. Had to drive forward and drag the liftgate from underneath the pallet.
     
  6. MACK E-6

    MACK E-6 Moderator Staff Member

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    Been there, done that many times.

    "Where it comes off the liftgate is where it's going to stay".
     
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  7. road_runner

    road_runner Road Train Member

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    Any newbs reading this convo... Have your customer inspect the freight before it leaves the liftgate and hits the gravel. Have them give you a verbal ok for transfer of ownership... Or better yet, have them sign the DR
     
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  8. MACK E-6

    MACK E-6 Moderator Staff Member

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    ...Especially if it's something not only heavy but also architecturally and/or aesthetically specific such as a crate of tile.

    It would be a mess to do this only to have them say "that's the wrong color. Take it back". :confused:
     
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  9. Big Don

    Big Don "Old Fart"

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    Accommodating the consignee's wants and wishes, is fine as long as it doesn't involve 1) violating company policy, 2) increasing the possibility of getting hurt doing it, 3) increase the possibility of freight damage. Remember, the consignee is not really our customer. They are our customer's customer. And quite often, they will make all kinds of pie in the sky promises that we have no way, nor any intention of, trying to fulfill. THAT is between the consignee and the shipper.
    OTOH, If she's a really fine chick.......un never mind. I'm both old and married.:confused:

    This is, of course assuming you even have a lift gate. I've had to manhandle a few good size pieces of freight out of the trailer, onto the consignee's property. It is absolutely imperative that you get that paperwork signed, BEFORE unloading, as trying to load it back into your truck is going to be "interesting," to say the least.

    I never ran into that one. We used to haul these mega heavy cases of decorative stone to landscape outfits. But never had to try to deliver one to a place that didn't have a dock.
     
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  10. street beater

    street beater Road Train Member

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    Your my hero!
     
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  11. Mike2633

    Mike2633 Road Train Member

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    Horray! For me Random Drug Test Today I just used the bathroom too and now I have to figure out how to use it again great...
     
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