Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

I have a tnd 530 that is stuck on "no gps" have tried rebooting inside truck, out side truck, in an empty parking lot, and in a grass field. All with clear views of the sky was the no other electronics with me. Gps can see between 12 to14 satellites but says it has no signal. No outage and phone gps works fine. Had gps no issue in same area then tuned off tnd for 4 days, now it has this issue

 

When my 730 acted the same way, functionality was restored by pressing & holding in reset button for 5 secs. It's the recessed button on back of unit. A paperclip or ballpoint pen works well to press reset button.

 

T74-0044EB-TB

 

That didn't work, however I overloaded the gps os and forced it to crash. Once I forced that it finally cleared whatever it is that makes it not function as a gps even with full signal.
Thanks for all your help.

 

@Mark Kling Well that didn't last long. Lost sound again (only when docked). Deleted user file like before. But this time, still no sound after reboot.

 

I have a question...first of all, someone said the traffic is free? Second, how do I create a R/M account when my TNDT70 (brand new as of today) says 'oh no, it looks like you're using an iOS device...

I use A SAMSUNG S8 for the Hotspot to give it WiFi, and even tried a regular Hotspot, same thing. What gives? I can't use ANY of the Internet apps on the device as it thinks I'm using a crApple product, which I would die before even touching!

 

This is what I get...