mercer transportation

Discussion in 'Mercer' started by kw12, Jul 21, 2012.

  1. Rickp

    Rickp Heavy Load Member

    765
    1,070
    Apr 14, 2016
    Ward, AR
    0
    I never had any issues until last month when we couldnt submit logs. Since then it has problems every single day. Spent an hour on the phone with them yesterday and 2 hours today while they tried to change things to make it work. By the time they were done i lost all my guages and most of the warning lights were on. They said theyd call me back and never did. When i called them back they said nothing we can do until a supervisor looks over the files. Then took 2 call transfers to get someone to put it back like it was so my instruments work but they said its not gonna record drive time anymore til they figure it out.
     
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. HalpinUout

    HalpinUout Road Train Member

    7,074
    18,165
    Oct 2, 2011
    0
    Id be long done with it if I had to spend that much time on phone... No thanks
     
    Last edited: Nov 20, 2017
    Rickp Thanks this.
  4. thaistick

    thaistick Road Train Member

    1,416
    1,737
    Dec 7, 2014
    OTR/Thailand
    0
    Adapters??? Say what.... Show me the way Jedi Knight!!!
     
  5. thaistick

    thaistick Road Train Member

    1,416
    1,737
    Dec 7, 2014
    OTR/Thailand
    0
    Are you using your phone or a tablet?
    When I was using my phone I some problems, but since I switched to a dedicated tablet not a single problem.
    I also never updated the to the newer app version either.
     
  6. TruckerPete1990

    TruckerPete1990 Road Train Member

    8,623
    5,376
    Jul 16, 2012
    Bentonville Arkansas
    0
    thaistick Thanks this.
  7. Rickp

    Rickp Heavy Load Member

    765
    1,070
    Apr 14, 2016
    Ward, AR
    0
    Its a tablet just for keller and drivewyze. I never updated until all this started cause they said they couldnt fix it on tje old version. Apparently tjey cant on the new version either.
    Fyi tjey told me today that everyone will have to update soon cause theyre changing it from an aobrd to an eld.
     
    thaistick Thanks this.
  8. HalpinUout

    HalpinUout Road Train Member

    7,074
    18,165
    Oct 2, 2011
    0
    I just can't win with Owens Corning Insulation loads... SMH right before the Holiday to. Loads been planned since Friday but they don't have my product still waiting on it to come in but yet got a whole warehouse full of insulation... Already know I'll be here all day just to get screwed cause the product still hasn't showed. :mad:
     
  9. mickeymouseclub

    mickeymouseclub Heavy Load Member

    886
    509
    Mar 17, 2017
    0
    That's the place for sure
     
    roshea Thanks this.
  10. Highway Sailor

    Highway Sailor Road Train Member

    1,328
    1,659
    Nov 23, 2011
    Erie,Pa.
    0
    Where you at?
     
  11. HalpinUout

    HalpinUout Road Train Member

    7,074
    18,165
    Oct 2, 2011
    0
    Ohio
     
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.