I picked up a load for a broker, the truck had broke down. The load was to be delivered next day, but letting broker know the situation, next day the truck was still in the shop and let broker know by email that delivery will have to be moved or take the load back. We didn’t get an answer from the broker and had one of our trucks return the load. The broker was furious and said they will bill us $2500 for repower. Today we get a email with this bill saying they will proceed with deductions. Broker is TQL. Isn’t illegal to deduct for already completed loads with them?
Does broker have legal grounds to proceed with claim?
Discussion in 'Freight Broker Forum' started by sergk1989, Sep 16, 2021.
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The contract is what matters. You need to read that and see what can the broker do and what they can’t do.
Btw TQL is a bottom tier Brokerage firm.TheLoadOut Thanks this. -
If you had a truck that could return the load why didn't you just finish it?
Aamcotrans, Avrakotos, ProfessionalNoticer and 6 others Thank this. -
This was an owner operated doing a favor and had things at home, so couldn’t go that way
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Aamcotrans, Lite bug, dunchues and 6 others Thank this.
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You never stated you got the OK from broker to return the product.
You should have waited until you got a new del time and just gone that route.Aamcotrans, Lite bug and Dino soar Thank this. -
If a broker doesn't answer you then you need to have a series of emails that you have attempted to contact him and recorded phone calls that you've attempted to call and then in your final email you tell him I've attempted to contact you this many times you have X amount of time before the load goes into storage or whatever it is you're going to do.
At that point the broker will get back to you.
Now, you should contact a transportation attorney as soon as possible.
And if you have done any other loads for tql they can hold that money to pay for these charges.Hollywoodsaint, ProfessionalNoticer and JimmyTwoTimes Thank this. -
Sioux City IA because a broker playing games, sent me after a load that wasn’t going to be ready for a week, and had a reload back.
But I covered my commitment, and never used that one broker again.Lite bug Thanks this. -
Lite bug, DUNE-T, JimmyTwoTimes and 3 others Thank this.
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Grumppy, ProfessionalNoticer, JimmyTwoTimes and 2 others Thank this.
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