5+ Hours to Download a map update on a WiFi network that doesn't have download issues with other sites is RIDICULOUS!!
When is RM going to invest in the infrastructure necessary to adequately service the PREMIUM PRICED products that they sell?
If after all this time off the road downloading this update, I have an issue transferring it to my device, I'm going to lose it!!
Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)
Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.
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But there are A LOT of factors that can and will affect download speed.
It took me 2h to download.
The map update is very large. -
I guess that's what makes this so frustrating. I know how a premium product should be produced, tested and supported.
If a product manager who worked for me on my product line at IBM had released products such as the TND line of GPS's as buggy as they are and as inadequate as the support is, they would be looking for another job.double yellow Thanks this. -
I did post earlier that it could take a long time on Wi-Fi and that is why I suggest a high speed internet connection.
As an engineer you should know that a lot of things are in play once it leaves the server and goes across the world of the internet and onto a Wi-Fi network. It is about 4 gb.
Thanks,
MarkDitch Doctor Thanks this. -
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I use Teamviewer for remoting.
I will "clean" up your laptop and start from the beginning again with the Dock. Make sure you have the TND available. This should take about 3 hours from start to finish with the new maps.
Thanks,
Mark -
Voyager XII Rider Thanks this.
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Thanks,
Mark
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