4 days after delivery customer finds a scratch

Discussion in 'Car Hauler and Auto Carrier Trucking Forum' started by justcarhaulin, Oct 22, 2015.

  1. scottied67

    scottied67 Road Train Member

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    california norte
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    Saw a guy yesterday videotaping his flatbed load. I think you're going to be OK because #1 they signed off on it and #2 4 days later? really?
     
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  3. Canned Spam

    Canned Spam Road Train Member

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    One would think the time for a thorough inspection would be at delivery. I've dropped cars at the dealer for them to be inspected whenever they got around to it, but this lady should not have that option. Hope you don't get charged for it
     
  4. Straight Stacks

    Straight Stacks Paper Cha$er

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    Just tell her the scratch adds character and it's only a Corvette.
     
    S M D, Pullin2 and scottied67 Thank this.
  5. tech10171968

    tech10171968 Medium Load Member

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    Daytona Beach, FL
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    I don't think anything will come of it. The second she signed off on the BOL, especially after the delivery inspection, she straight up lost any right to say anything. Period. They can holler "lawsuit" all they want but that signature means they lost the case before they can even start it. That signature is her saying, "When this car was delivered to me it was in satisfactory condition." And that's exactly what the judge is going to tell her.
     
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  6. Hammer166

    Hammer166 Crusty Information Officer

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    You know any Corvette people? LOL!

    I picked up a Collectors Edition model a few years back that was an eBay sale. Buyer paid for open transport, and that's what I was. The husband was no problem, signed my inspection, no squawking, everything was cool. The wife comes out, sees my truck, realizes it's raining and has a crying fit.

    "You can't take our car on that truck! It's never been driven in the rain!"

    SMH. Lady, an '82 Vette was little more than a shiny turd when it was new, and 20 years hasn't improved that status!

    OP: They can go pound sand. No carrier is accepting a claim like this!
     
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  7. Pullin2

    Pullin2 Crusty Canuck

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    Whoville Pub, Long Island
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    SMH ....... > ?

    Squeeze my head ? Squeegee my hand ? Scratch my hole ? Steel my harp ?

    Need some context here ........

    :dontknow:

    :iconbiggrin:
     
  8. trucko

    trucko Medium Load Member

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    Yes, oncshe signs paper you can disregard any cllaim.

    I have met customers who are so cool that they might even tell you if you damage anything, "forget about it, that's nothing" (I have not made any scratch so far and I hope I will never) but I have also met customers who will try to complain even there is nothing to complain for. For example I had rich customer, I specially put her car in the best place and when I delivered she was refusing to sign papers unless she drive tested the car. Customers who mainly pay cash can easily drive off once you give them a key. I know lot of dishonest drivers too who drive customers' cars in the city :) I have even heard driver bent something underneath and customer could not check until he signed the paper and then he could not drive car normally because wheel support was bent. there are honest customers and honest drivers but there are bad people on both sides too
     
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  9. admhays

    admhays Light Load Member

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    Oct 17, 2013
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    Shaking my head
    Saw that acronym 100 times before I found out what it meant so I felt obligated to enlighten you.
     
    misterG Thanks this.
  10. misterG

    misterG Road Train Member

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    ask my dispatcher
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    I have been wondering for years what the meant.
    But didn't want others to KNOW how stupid I am (better that they just think it). Figured someone would post the definition.
     
    Last edited: Oct 26, 2015
  11. nikmirbre

    nikmirbre Road Train Member

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    High Point NC
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    I still don't know what IIRC means.....????
     
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