Company truck breakdowns

This is why we at Vero Logistics do the full lease deal with Penske and a Volvo company. We were with Ryder and had a terrible experience but the only time we had to put someone in a hotel was during a severe blizzard and there were so many trucks down that Ryder couldn't handle the volume.

Penske has been so far great. We've been with them for about a year now and only have needed a couple of subs. So no hotel, a substitute truck is brought to you and you keep rolling (it is a pain swapping your stuff out but beats sitting in a hotel).

Also there is obviously priority. Even with this Volvo company Nextran which we will not deal with again when the lease expires, when Volvo had problems with the steering column this year and the FMCSA actually stated that any vehicles on the recall list would be put out of service if caught on the road, they had an approved fix and we just pulled into the dealers around the country and they fixed it immediately. No waiting in lines.

 

I agree
I've been with Ryder and penske
Ryder sucked
Penske was great
Drove penskes for 5 years
Their shops and maintenance are top notch
Their sos roadside assistance is a bit of a pain in the arse.