(Need Advice) Urine Test Negligence...Potential Lawsuit

Good Evening all,

To start off, I won't be mentioning the carrier, my location or anything else that may hurt me in any potential lawsuit in the future. I'll try to keep it short:

I went to orientation roughly 3 weeks ago, took the whizz quiz, made it to the end of orientation. My urine test results however, have not yet come back. So I go home and wait.

I get a call to come back to orientation 2 days later so they can wrap up some paperwork. Come to find out it's an ambush, my test results came back as a "Negative Dillute". (I drank a good amount of water that morning to make sure I could go. I drink pretty much only water and Tea anyway) I'm told I have to retake the urine test right then and there. I agree, I piss in the cup and submit the specimen.

To rewind a bit, something told me to turn on my Audio Recorder on my phone when I got there. Just a hunch. Glad I did it. I have the person recorded telling me my test results, telling me to retake the test, and me agreeing. After I took the test, they then tell me to go BACK home and await the results. I have this recorded too.

Almost a Week goes by so I call them and I'm told that I may have a refusal on my record because this person apparently forgot to have this second test supervised. I have the chain of custody paperwork to prove both test; the initial test and the second specimen submitted. We all know what a refusal on your record can do to you. I didn't refuse to do anything. Again, I have the paperwork and audio recording to prove that I showed up as told, submitted another specimen for urinalysis and went home as instructed. This person that the carrier apparently trusts and trained to perform these tests didn't do their job.

Not looking for legal advice. I just figure more heads are better than one and maybe someone here has had this happen before.

Thanks to everyone and have a good/safe year!


****UPDATE**** 1/9/2017

Just got off the phone with a person from the company and they're basically screwing me over, putting a refusal on my record because of their employees' negligence. I guess I'm now forced to seek legal representation as this is the only way to have this fixed. I tried to talk to the company to have this resolved but they are refusing to acknowledge their mistake. They are pretending like no second test took place. Making copies of the Paperwork as I'm sure I'll need this chain of custody documentation to prove I did in fact take a re-test after the initial "Negative Dilute" results from the first one. Still open to advice, but yeah. I tried.