New business owners, be careful of all the scams out there.

Discussion in 'Ask An Owner Operator' started by dlstruck, Apr 9, 2018.

  1. dlstruck

    dlstruck Medium Load Member

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    Just a quick reminder, when you open up a new business and especially a new authority, you will get TONS of scams and spam. I've been in business for over 2 years now and still get daily spam in the mail. A lot of it looks scary and is probably downright illegal but they still do it. Some aren't actually scams, but they charge a lot of money just to do something you can do for cheap or free. Here are some examples:

    - Yesterday I got a letter stating that my fmcsa biennial update is overdue and I face a $10,000 fine and a DOT number deactivation. They "help" you file your update for a few hundred dollars to keep your company running. The thing is, I did file my update last month and guess what? It was free on the FMCSA website.

    - I get weekly emails for filing my UCR. I already did that but they send official looking emails and I'm sure scare plenty of people into paying. They also "help" you file your UCR for a fee $150-$250, PLUS the regular UCR fee. The thing is, it takes like two minutes on the official site at IN GOV UCR Application

    - Businesses will cold call you and try to trick you with "free" products to try. I got caught up in one myself unfortunately. A salesman called me about trying out some gloves, hand cleaner, and safety glasses for my business. Said it's completely free and they're sure I'll love the product and order from them again. I agreed. Next he offered some drill bits to try. I asked if they're free and he said something along the lines of, "we just ask that you pay for them if you like them". They had me confirm my info and placed the order. I got the package and it was all cheap garbage so I didn't use it and forgot about it. Now I'm getting calls that my invoice is past due. I wasn't sure what they were taking about and found an invoice taped to the bottom of the box. Everything I got wasn't free, but was ordered for $299.90 with NET 30 terms. But none of that was mentioned and after I googled the company (Inland Empire Industrial Supply Inc.), I found out that's all they do. This is apparently a common "scam" companies do on small businesses. I got it all sorted out, but it was a pain in the ###. I also filed complaints against them to my AG and the FTC. But the next company might not be so lucky and just get scared and pay.

    Here is some info about small business scams and how to handle them: Small Business Scams.

    I'm lucky that I'm fairly tech savvy and I'm able to looks these things up and avoid them. But I know a lot of older drivers aren't and those are the guys that get scammed out of their hard earned money. If you're not sure about something, Google it. If you get an email about a service, check how hard is is to do yourself. Lots of the stuff us truckers need is online and easy to do yourself, don't pay hundreds to some shady company. And most importantly, REPORT these companies to your state attorney general and the FTC. It's really easy, takes a few minutes online and it will make a difference eventually. Many of these companies have gotten sued but just pop up under a different name the next month.

    Fell free to post other scams to help someone who might be searching.
     
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  3. gokiddogo

    gokiddogo Road Train Member

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    My favorite are the ones who call and claim they have a magic potion that will increase your fuel mileage by some outrageous claim, maybe 20%. They will not send a free sample. (not that I would use it anyway). Their answer, when questioned why they don't sell this to a large carrier or one particular fuel chain, was "we are looking out for the little guy". That sure makes sense. Watch for the little guy who has less than 1% the need for your product (if it did even work) compared to the guy going through significantly more fuel than I use. Always a number from "unknown". I eventually got them to say they were based out of some place on Long Island, NY. It felt like an identity scam. You can google anyone's DOT number, see they have one truck and have their likely home address. You can make up fake phone bills and utility bills, all you need now is a credit card number. God knows the financial damage. No thank you!
     
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  4. dlstruck

    dlstruck Medium Load Member

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    That's a new one, haven't gotten a fuel potion yet. All of our business info is public so it's easy for scammers to do stuff like that. It's getting better now but when I first started, I probably got 3-4 "scare" letters a DAY in the mail. Now I'm down to 1 every day or two.
     
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  5. Old Man

    Old Man Road Train Member

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    I get one that looks official from the state labor department, selling posters with workers rights for the work place.
    They come with a paid return envelope, so I cram other junk mail(no addresses) so it cost them at the post office.
     
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  6. gentran

    gentran Light Load Member

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    Thats what i do with all spam mail that has postage paid. Add stuff in the envelope and mail it. Helps the usps stay in business and costs the spammers.
     
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  7. Doing_flatbed_nc

    Doing_flatbed_nc Medium Load Member

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    Recently visited an O/O friend's house and he had a DOL worker's rights poster in his hallway. I didn't say anything but man, I wanted to.
     
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  8. blairandgretchen

    blairandgretchen Road Train Member

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    Brilliant - my new pastime . . .
     
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  9. TallJoe

    TallJoe Road Train Member

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    "my fmcsa biennial update" - I never heard of it. Is it something real?


    edit:

    Never mind ....I looked it up already.
    Biennial Updates
    Federal Motor Carrier Safety Administration (FMCSA) requires all entities under its jurisdiction to update their information every two years. You are required to provide this update every two years even if your company has not changed its information, has ceased interstate operations since the last update, or is no longer in business and you did not notify FMCSA.

    Failure to complete a Biennial Update will result in deactivation of your USDOT number and may result in civil penalties of up to $1,000 per day, not to exceed $10,000.


    I am glad I looked into this thread, otherwise, I'd never know about this. Glad it has not been 2 years for me yet.
     
    Last edited: Apr 9, 2018
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  10. Brickwall

    Brickwall Light Load Member

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    No kidding. I know my state does that yearly for my LLC, but didn't know FMCSA did it.
     
  11. Dan47

    Dan47 Light Load Member

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    I would suggest to get virtual office, email just for registration purposes (not your main one that you use every day) and virtual phone number (there is plenty of mobile apps for this) for anything that goes public. When you open new authority you start getting a bunch of different offers, such as factoring, etc. and your phone rings non stop. There were no single official call I recieved on that phone number or email. I'm using different phone number and email for actually business needs and it's not published anywhere, however I didn't really missed anything important because of it. This way it keeps me off scammers. Any phone call that contains they want to "help me" to make my life easier automatically idetify scammer.
    Then you start getting junk mail that your registrations, updates etc DUE NOW otherwise you will have large penalty.
    I had few different companies by now both transportation and non transportation. And at this point I can figure out any scammer envelope I receive before even open it.
     
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