Ask a Landstar agent?

Discussion in 'Landstar' started by d.landstar, Jun 16, 2021.

  1. d.landstar

    d.landstar Bobtail Member

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    Hi

    First of all, I want to state that I'm not advertising myself in any way. I'm just hoping to share some opinions with Landstar BCOs directly.

    If you have any questions you would like to ask me as an agent, please feel free to comment on this thread and I'll be happy to reply.

    I would also like to ask all the BCOs here if you rather prefer having a dedicated agent or going off the load board yourselves?

    Have a good day everyone!
     
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  3. P.A.

    P.A. Bobtail Member

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    20 years nearly with LandStar as both an approved carrier and BCO. I prefer a lil bit of both actually. I have agents that call me when they have loads upcoming and i pick what i want before they post to the board. However, sometimes i get some pretty good stuff come across my load alerts.
     
    slow.rider, d.landstar and Aamcotrans Thank this.
  4. blairandgretchen

    blairandgretchen Road Train Member

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    The board is saturated with cut and paste trash. I much prefer working with a handful of agents that actually know their freight.
     
  5. d.landstar

    d.landstar Bobtail Member

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    I noticed that's how a lot of BCO's operate, doing a mix of both. I don't think there's anything wrong with that! Honestly, that might be the best way to stay on top of what's going on in the industry. The load board can be a place with a bunch of trash loads but you never know when a crazy hot load will come up!

    What I do think is wrong on the other hand is when a BCO works dedicated with me for some time and then cancels the load on me last minute just to earn an extra couple hundred bucks on a different load off the board. I can't believe that those guys sometimes have the audacity to give me a call next week asking about the very same loads they canceled on me. I've got a 0% tolerance for things like that - that kind of behavior gets me blacklisted with my customers and drowns years/months of effort I put in on developing those relationships.

    Thank you for the response, it's much appreciated!
     
  6. d.landstar

    d.landstar Bobtail Member

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    I absolutely agree with you on this one. Bots and similar software that certain agencies are using more and more now are literally just flooding the board with trash loads. But, it's also never a good idea to disregard the load board completely in my opinion - simply due to the fact that you never know what kind of hot freight needs to be moved ASAP at ridiculous rates.

    Are you only hauling direct freight or you also go through 3PL companies with your agents?

    I much rather prefer working with the same pool of drivers than cold calling trucks all day and posting my load in 10 different ways trying to get it covered. I think Landstar should do a better job on educating BCOs as to how beneficial relations with agents can be to both sides.
     
  7. p608

    p608 Road Train Member

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    Agents do it all the time, what's the difference?
     
  8. blairandgretchen

    blairandgretchen Road Train Member

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    Don’t get me wrong, I keep load alerts on and checked, because that’s where you might strike a good agent to work with.

    I helped one network a couple of months back, organized other drivers to get jobs done - then a couple of weeks later did $15k with him.

    I’ve heard plenty of stories of trash BCO’s lying and screwing up agents freight - stupid muppets don’t realize it’s pretty easy to get caught in a lie - there’s a system that can tell you all sorts of information about whereabouts of an operator.

    I typically haul direct, or known 3PL - it may just bill through a third source, but the priority is that the agent -

    Knows the freight and customer completely.
    Answers the phone 24/7
    Never lies to me.

    I expect the above and return the same within obvious limitations.
     
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  9. subseaguru

    subseaguru Medium Load Member

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    the redundant load postings, failure to remove loads after they have been booked and racing to the bottom on the rate are things that i look at. even had one agency tell me that he could give me the load but if the load is posted for less then he will have to book for the lower rate. those guys go onto the "do not call list" and get blocked from calling me again and the list get passed around in the BCO group on Fascistbook. i have a list of agents that call me and i stay in certain areas where i can keep moving. another thing i have noticed lately is when one agent posts a load for "Waco, Tx" and another posts the same load but from another city in the vicinity.
     
  10. Speed_Drums

    Speed_Drums Heavy Load Member

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    How does one prove himself/herself when he/she is a new BCO? I mean, everybody got to start somewhere, I think Landstar is no different. Just wanted some tips to be more presentable and trustful to an agent when someone is new at the company and not have to rely on the loadboard.
     
  11. d.landstar

    d.landstar Bobtail Member

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    I personally never do that! Juggling drivers on loads like that can only cause a complete mess in the long run. I don't pitch away trucks for cheaper options either when dealing with approved carriers - it's not good for business to be the cheapest in the industry.

    On the other hand I do understand your comment completely as I am well aware of the shady practices some agents use with BCO drivers. I don't condone that behavior in any way. Matter of fact, I'll be happy to inform you about the things to watch out for when dealing with agents.

    Last thing I want to state is that I'm not frustrated with BCOs who call in for the first time and then fall off the load for a higher paying one - that's understandable. I'm talking about drivers who were running dedicated weeks with me and then bailed out last minute for a couple hundred bucks extra.

    Hope I answered your question with this!
     
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