Oddest one for me so far was a TX school district that refused to set foot on outside contractor equipment. Just their policy. The odd part was they offered the use of their electric pallet jack for me to pull the load off (rare at any place, usually you get the broken down, leaky hand jack), and all I had to do was set the pallets on the dock.
I'm guessing once upon a time someone pulled off the dock with a man/lift still in there working. Or maybe someone slipped on the icy floor and got a boo-boo. So in the school spirit of zero tolerance everything, they just made a rule to prevent that ever happening again.
I mentioned I could get them a certificate on my $1M GL policy and they declined, citing the rule. NO sweat. Took less time to get in there and get-r-done than to worry over it further. The dock hands were cool and checked in the load immediately, so no complaints and they're still high on my list of places I will gladly go. I just know to put the steel toes on and bring my gloves after I bump the dock.
I'll add that I'm normally hiring lumpers and choose to spend dock time catching up on business or resting. On the other hand, if I hit a commercial food dock with a short load, I'm not going to sit there for hours waiting for them to pull off and sort a few skids. Especially if I have more stops to make and need that time somewhere else.
After writing the rest, another funny one that comes to mind is a really small bakery, just one dock down a narrow alley surrounded by parked cars. Same lady every time running the forklift to pull the load off. The first time there I waited a while after feeling the lift roll into the truck the first time. Then nothing. After about 10 mins I walked back in there and she's sitting up near the load (maybe 6 skids). I asked if everything was ok, thinking the lift died or something. Turns out she was waiting for me to remove the load locks.
Things that make you go hmmmm. Maybe she got beaned on the head when a load shifted once upon a time? Oh well. I was in a good mood, last stop on a two day hustle, so I just said ok went in there and removed the load locks. Then hung around watching the unload, occasionally opening or closing the freezer door or pulling the plastic curtains aside, while the product came off the truck. Mean time, her boss came out to give a little direction. Chatted them both up and got some good local restaurant recommendations, as my wife was also traveling on business that week to a town 30 min away and was meeting me for dinner.
Cool people I never would have gotten to know had I been a Richard and just set up in the bunk or gotten attitude about their strange request. It's now my favorite place to deliver to even though it's in a crappy reload market. I also found out later from the broker that they have called twice to say good things about me and requested I get their loads whenever possible. Made my day.
Breaking down a load.
Discussion in 'Refrigerated Trucking Forum' started by TruckerPete1990, Nov 30, 2013.
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I did my fare share of unloading for peanuts when I was young and dumb. When companies are willing to pay me what they are willing to pay a lumper then we can talk. Till then I'll be in my truck.
All this talk about good for you, good exercise, etc, is silly. I don't know how many drivers I've met through the years that are living with some injury that happened to them when they were young and lumping their loads. I've been driving now for 38 years. Everything ( knees, back, shoulders) works just like they did when I started. I personally plan on keeping it that way. Yes there are times still when I have to assist. Assist is far from doing someone elses job. -
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Well Crazy, I guess the first thing I should address is that in your 20+ years you have never run across a company that pays decently to unload and breakdown freight. I work for DOT foods. I knew when I applied and accepted the job that breaking down was part of the job for that company. We use electric jacks provided by our company or the receiver. At times the receiver will roll off our freight. I don't work for a third party where I was told it was '98% no touch' (oh, wait, there is still 2% that you may have to touch..imagine that). I also knew that I would be home weekly or more and that I would be compensated fairly for my work. Now, since you have been around so long your idea of fair compensation and mine are probably very different things.
And, even, sometimes our deliveries are Subject to Count, or the customer likes to count on pallet, or we only have to separate so the product is visible, not by Tie/High....or sometimes they even just count the number of cases overall. Those are easy deliveries that still pay me the same rate.
DOT has negotiated freight prices with their customers that I would have to assume include a break on price for driver breakdown. Bear in mind DOT is not a truck company. We haul our own freight. They are a food service company that delivers to Docks only, no ramp or restaurant work.
Also, since you know nothing about me, I am assuming that your reference to 'youngster' would mean my time in the industry, not my life experience. I bow to your superior skills and judgment in the freight you choose to handle and your customer service skills at receivers. I doubt at this point in time even if I was to list 20 or more companies (which I cannot) that paid what you considered fair compensation for breakdown that you would change your mind.
Keep in mind that my experience is based on my job at one company. Not several companies that I have hopped through over time.
which. witch=nasty spell casting lady on a broom. decent. descent=decrease in elevation.Chris83 Thanks this.
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