and then they hung up on me. This company has worse customer service than Comcast. I'm supposed to call them with a load updates when I arrive at the shipper and when I am unloaded but they can't be bothered to pick up their phone. And then later on while she's driving and I'm trying to get some sleep so I can drive tonight they will call me and wake me up. I hate this company. They have a new app you can install on your phone that uses up all your data and drains your battery. What is wrong with this company?
C H Robinson... On hold over 30 minutes
Discussion in 'Freight Broker Forum' started by Midnightrider909, Apr 10, 2017.
Page 1 of 3
-
-
Trucking Jobs in 30 seconds
Every month 400 people find a job with the help of TruckersReport.
-
I've been using their app for 3 years. Uses hardly any data or battery. Eliminates all phone calls.
Best thing they ever came out with. I can also look for my next loads with it.BoyWander, rollin coal, TallJoe and 2 others Thank this. -
After 5-10 minutes, I hang up on them. After the 2nd time I have to hang up while under one of their loads...I don't call back anymore. Plus I have a "do not disturb" option on my phone. I set it so only my "favorite" contacts can get thru 24/7, and no one else at night. If they don't like it...T.S. (and I don't mean Terribly Sexy).
Just passing by, Bean Jr. and Blackshack46 Thank this. -
-
Its the app you need to get your info and do all the updates without making any calls.
What else do you want? -
Call them on speaker. Toss the #### phone onto the dash. Put away 50 miles while they have you on elevator music.
FFE used to route CH Robinson calls to us and our cell. We hung up on them after barking at the technology up the wazoo regarding tracking of loads of interest. A couple of those hangups and profanity eventually ensured a peaceful transit of the west from then on.Midnightrider909 Thanks this. -
-
Use the "Carrier" app.
Works great.TallJoe, Dave_in_AZ and x1Heavy Thank this. -
Hopefully dispose of the old obnoxious oversmoking cretin on the other end of that cell phone years ago...
I try to hard to be nice... I can do nice. But half of you think I should be committed or something lol. -
Well I had the same issues as the op before they came out with this app.
Now no phone issues. I enter everything myself. Problem solved.
Trucking Jobs in 30 seconds
Every month 400 people find a job with the help of TruckersReport.
Page 1 of 3