I have a question about Crete. Let's say you pick up a trailer at a shipper, and given the time of day, your log book hours, etc. you decide to spend the night at a terminal. You eat your microwave dinner, do a little trip planning, and go to bed. Unbeknownst to you, your trailer is due for a T-1 maintenance (basic look-over, grease the landing gear mechanism, etc.)
Will your shop guys wake you up and ask you to drop your trailer so they can put it in the shop?
I ask this because it just happened to me at my company's terminal in Van Buren, AR. I was sleeping all nice and warm when I got awakened by one of our shop guys for that exact reason. They were caught up, had some time, so they looked in the computer for trailers on the yard that were due service and came up with the one I was hooked to (with a load in it going to New Mexico). This is the second time this kind of thing has happened. The first time, I had a 9am service appointment on the tractor, and was awakened at 5am so they could get it in the shop early. I had been asleep since about 1am. I was not happy. I am not happy now.
It is the "people" in our terminal shops and in our "roadside assistance" that will be the reason I leave USA Truck. I have never dealt with them, neither by phone nor in person at the shops, and come away not feeling disgusted. From the shabby work, to the numbingly slow shops, to the total couldn't-care-less attitude, to the total lack of respect and courtesy, to the fact that getting them to replace a tire that has the belts hanging out is like pulling teeth, I have tried and failed to find anything positive to say about them.
Even most lot lizards have the courtesy to not knock on the door of a truck that's got its curtains drawn and lights out. Guess our shop "people" haven't yet risen to the level of a lot lizard...
CRETE - A Year in Review
Discussion in 'Discuss Your Favorite Trucking Company Here' started by evertruckerr, Jan 11, 2008.
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I would have to say that being jostled from a deep sleep to have your trailer serviced is the last thing you will ever have to worry about at a Crete terminal these days. As a matter of fact, shop hours and personnel have been cut back so bad the they can't keep up with what the drivers are throwing at them. I have actually given up on trying to get a trailer service. Unless something is seriously wrong with one I can't even get a trailer in these days.
Someone at Crete needs to realize that there is a thing called a "point of diminishing returns" and there is no place it is more evident than in the shops.
I have had the unfortunate experience of being told to drop an empty trailer while in a Crete yard (namely the Atlanta yard) while doing a reset because they were short on trailers. One another day I had my lock taken off of an MT trailer by the shop while my truck was being serviced. That one really got my blood boiling, especially when I sent a message the next day that I was ready for a load and they wouldn't give me one until I found an MT trailer.
I still haven't forgiven them for that one. Unless I'm loaded I won't even go into that terminal anymore.
The number one complaint I have about Crete is its new attitude toward truck maintenance. You really have to plan it out to avoid loosing time. It's not uncommon to take 6 hours for a basic B service, and that doesn't count the time spent waiting to get it in the shop in the first place. One time it took 30 hours to get a tire change on a trailer. Fortunately it was during a 34hr reset. -
Ive been with Crete a month now, and I love there operations (the way they operate) very driver friendly, however, I havent had to deal with maintenance yet. I did have one load that I picked up a preloaded trlr that had a flat tire (blown tire) which I took to the nearest truck stop to get fixed and road call approved that within 10 minutes over the qualcom. I do have a question though, if you know your going into a terminal that takes a long time to get you into the shop, then why not just drive to the nearest truck stop, let them do it? Tell breakdown your already at the truck stop, and your not going to drive anywhere with that bad tire or whatever reason.? Anyway, I'm happy with Crete so far and yes you really can make over 1000 bucks a week driving LEGAL... I'm still getting used to making sure my logbook is straight as an arrow, but Im finding out that driving legal really takes any pressure off of me, having to be there whether or not you have to drive an extra 2 or 3 hours to be ontime. DRIVE SAFE
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Maintenance will become a thorn in your side. This has been a common problem for me at any trucking company I've worked for. It wasn't that way when I started with Crete in mid 2006. At that time a number of their shops were open 24hr. Recent budget cuts brought an end to that. Every trucking company is feeling the pinch and have to do what they can to cut costs. I can't blame them, but they may be taking it a little to far. However, if I were the one paying the bills I might have a different opinion. Couple that with a mechanic staff that seems to have zero motivation and you end up with a less than efficient process.
The tire repair I referred to was a preloaded trailer that I had picked up near by and had stopped in the yard for a 34reset. Therefore, I assumed that would be more than enough time to get it fixed. It was, but barely. Under normal circumstance I do, and have bypassed terminals to get tires fixed due to the time issue. I don't even call breakdown for authorization, I just have the work done and charge it to my credit card and transflow the receipt in with my tripsheet and am always rembursed w/o question. Crete now allows repairs up to $100 w/o prior authorization. That way I don't have to worry about being heldup at the shop waiting for someone at Crete to come up with a PO#
I hope thinks continue to go well for you at Crete. Best of Luck and drive safe. -
Astoh Thanks this.
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I tend to not like companies ho advertise full time for jobs that don't exist and crete is one of those companies. Last year I was set to go to orientation when I found out they were trying to push me into national fleet even though I applied and spoke to them about mid south.
If you look at there site right now they still advertise jobs for that fleet. I emailed them last night and just got an email from them saying they are not hiring for this fleet?
Those are jb tactics -
I am trying to get with Roehl. As a matter of fact, I was invited to their orientation second week in march. So I hope for all the best with that company. I'm new to the industry so it is time for me to pay my dues. -
The second email today told me they keep those posting oped as those jobs become available periodically. There has been jobs available between last time I poke to them and now. RIght now there is no job but in 10 minutes there may be. My response was why was I not contacted when there was a job open? I was approved and ready to go so by there explanation they would have contacted me when they needed a truck filled and it could have been done immediatly.
Just none of it makes sense -
A new truck, you got me on that one too. It was brand spanking new with just over 387,000 miles on it. I'm now sitting at 595,676 miles. Who cares if its a new truck. They are all the same bare bone models. It's not like we have top of the line equipment around here. Everyone knows that. I've also stated on this board that I fully well expect to get a used truck when this one is taken out of service because Crete is out of new trucks at this time. Unless they stick me in one of those trader blue models.
As far as what Crete/Shaffer trucks are pulling who's freight. Again, who cares. It's all the same company. I've pulled refers and I've seen actual Shafer drivers pulling dry. That just means they were MT before me. That's just the way the company works. I knew that before I started working here and am not about to start complaining about it after the facts where presented to me.
One last point. If in fact the new drivers on the lower end of the pay scale (like me) get all the miles, how is it a bad thing to recommend the company to other drivers. Wouldn't it be a prime situation for them. Especially new drivers that are looking at 25-30 cpm at other companies. You seem to want to ward off any new comers. Your logic is anything but.
Now if you'll excuse me, I have a 2000 mile run over to Kansas City to get to. Even if I had to sit for 2 days to get the dumb load. I had a funny feeling I was going to have a problem after unloading in mid-state Washington. My first ever layover in almost 1 1/2 years. Hope it's not a sign of the times.
Drive safe all,
And SuperSnack, find a new job and enjoy life a little.
"Fat, drunk and stupid is no way to go through life son."
Name that Quote. -
You will find that most OTR companies reserve their regional positions for in house drivers. You should not be surprised if Crete is now doing this also. Freight is getting tight for everyone and the hiring standards for all companies will start to reflect this. Just a sign of the times. It's called paying your dues. Something many people no longer think they have to do. Some call it being spoiled. I've worked my share of substandard jobs to get to where I am (not that I claim to be on the top of any pile, all I'm saying is that I'm content).
You may call it a bait and hook. I look at it as a website that hasn't been updated (on purpose? I'll give you that one) But at least they tell you upfront before you show up for orientation unlike JB does. And unlike JB, you will make a good living over here. As a matter of fact I'm looking at my worst week ever and will still gross $1000+. Ask any JB driver what they make. Are you so naive to think that the whole world is fair. We are bombarded by misinformation every second of our life. You have to take the responsibility to look out for yourself and stop expecting the world to be "NICE".
Sorry, don't know where that rant came from.
Just keep saying Crete is good, Crete is good, Crete is god, oops, good.
Concerning Roehl, I've heard they are a fine starter company. A far cry above Werner. You might also want to check into Decker, based in Fort Dodge, Ia and Millis Transfer.Kutina Thanks this.
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