Do dispatchers and load planners bully drivers?

Discussion in 'Questions From New Drivers' started by jterry1556, Oct 25, 2023.

  1. Judge

    Judge Road Train Member

    Joined:
    Mar 19, 2014
    Messages:
    13,082
    Thanks Received:
    85,928
    Location:
    Arkansas
    0
     
  2. Diesel Dave

    Diesel Dave Last Few of the OUTLAWS

    Joined:
    Jan 20, 2010
    Messages:
    8,620
    Thanks Received:
    24,215
    Location:
    Hesperia, Ca.
    0
    If it’s not working out, time to move on.
     
  3. TripleSix

    TripleSix God of Roads

    Joined:
    Apr 10, 2009
    Messages:
    18,367
    Thanks Received:
    128,424
    Location:
    Copied in Hell
    0
    It starts here and ends here. No one is going to do what you do not allow. If you get bullied, you need to make changes.

    “Do you have any tips on dealing with dispatchers who may try to bully a driver, Six?”

    Sure do.

    1. Don’t be nice. A nice person is looking for a reward. A nice guy wants the dispatcher/travel agent to like him. We, you and I, are here to do a job, not win a popularity contest. People, especially women, can tell when you are trying to get her to like you. She’ll step on you. “Can you do me a favor, Six?” No ma’am, no favors. I am here for the money. (Ego Stroke Card) “But Six, you’re the only one who can do this, you are the only one I trust…”. Great, let’s talk money. “Six, you are an A Hole.” It pays the bills. Mission accomplished.

    2. Do your absolute best, every job, every run. If you agree to do the job, you are obligated to bring that A Game. BRING IT. This should be your default setting. Anything less is unacceptable.

    3. If you do what you said that you would do, demand that your employer do what they said. If you are supposed to go home, be off, go on vacation and you put your time in, DO NOT allow them to guilt trip you into changing your plan. They may get pissy or belligerent, but by this time you should have already established how you roll. They will fold.

    4. Keep your business YOUR BUSINESS. Familiarity breeds contempt. The less they know, the less they will try to bang heads.

    5. Stay calm. Calmness shows mastery. Don’t ever vent to the office people. It’s a sign of weakness. Weaknesses will be exploited and buttons will be pushed. If they can push your buttons, they control you. Expect to be bullied.

    Luck in battle.
     
  4. JJ79

    JJ79 Bobtail Member

    Joined:
    Oct 26, 2023
    Messages:
    18
    Thanks Received:
    9
    Location:
    Tennessee
    0
    They analyze everything, your night driving vs day, on time vs late ect, our DM have a quto to achieve for them which = bonus plus whatever little pay they're paid, load planners get you home, and give your DM a jump start on the new weak to move things around ie load ect there in constant communication.
     
  5. 201

    201 Road Train Member

    Joined:
    Apr 16, 2014
    Messages:
    12,178
    Thanks Received:
    24,844
    Location:
    high plains colorado
    0
    Whatcha' haulin', driver? Got a load of dispatcher brains on,,,was a familiar ring, indicating an empty wagon. Most dispatchers I've dealt with, knew little, if anything about trucking. Many times they were the bosses nephew who needed a job while training to be something better. Took a lot of patience, and more than once, you'd see one of your companies drivers going the other way to pick up a load from where you just left. I got along with most dispatchers, a favor would go a long way sometimes. I knew guys that dated( ahem) dispatchers in an attempt to make more money, but rarely worked out that way. One thing was clear, didn't like the dispatcher? no worry, another will be along shortly.