dont know if i should laugh or cry

Wow! 10 years...... that is a long time to stay at a company. Congrats to you!
I am sorry your messages are being ignored. I can tell you we sure don't treat people that way at our terminal.
Hang in there Luse, and keep up the good work.

 

It's not productive for either.

It is the way it is, however.
Sometimes it's tracking issues with the trailers.
Sometimes it is a trailer getting moved to a new location without telling anyone.
Sometimes it is different planners sending different drivers to claim the same trailer, so some are left out in the cold.

Swift is a huge company with tens of thousands of trailers to keep track of (I've read, around 50,000). There are bound to be glitches.

 

Yea, but with today's technology, there is absolutely no excuse for it on such a level. It's mismanagement, poor communication and tracking. But since it's the drivers who have to deal with it, suffer and lose time (read: money), they don't care to change it.

 

Many times I've gone chasing down empty trailers at places and the guard will say 'you're the 3rd Swift driver looking for that specific trailer which was taken away yesterday'.

Another thing with the messages I've learned is to only include one concept or question per message. If I send a message to Permits to fax Texas and Oklahoma permits to a fax number, their response will be 'Texas permit faxed thanks;.

Or if I ask what the pickup and delivery windows are, the response will be 'pick up anytime before midnight thanks'

 

the same software that handles 3500 trailers for transam can handle 100000 for swift
the only glitch would be human error mostly poor management I suppose
still makes no sense

 

So speak people from the outside looking in, with little awareness.
I am one as well, but I do know some of the complexities involved.

Drivers like to gripe about anything that they don't like, and they like to blame everyone around them.
Get over it!

Everything is not perfect. Not the software, not the planners... and not ourselves.

 

Right.
Like the Obamacare website that could 'handle' so many, and in the end couldn't even handle a few.

You saying that software that can handle 3,500 can also handle 100,000 is simply ignorant, if not downright stupid.
Unless you care to provide a detailed analysis of the program and it's capabilities.

 

ok anyone that drives for a company and wastes his time looking for trailers that are not there
is throwing any expertise he doesn't possess away Happy now?

 

Yup.

You have now posted 2 comments that make exactly no sense at all.

 

I will take my 40 years in business off and not argue with anyone who thinks defending poor business practices by swift as my stupidity