How can a carrier fight a false 411 claim, or get info?

Discussion in 'Motor Carrier Questions - The Inside Scoop' started by VeronikaB, May 8, 2024.

  1. VeronikaB

    VeronikaB Bobtail Member

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    Hi everyone,

    A small, family-owned trucking company here. We've been operating with no issues for 4 years, until today. When trying to book a load with RXO, they told me there's a 411 report that we've been associated with multiple MCs. I've never heard of this before, nor have we ever had anything to do with another MC. I cannot contact 411, and I am losing business because of this.

    Any idea what I can do to see why someone would post this?

    Any recommendations on good attorneys, who understand and care for the trucking business?

    Thanks, everyone, for your time.
    Times are tough right now, but let's push through!
     
  2. Chinatown

    Chinatown Road Train Member

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  3. Judge

    Judge Road Train Member

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  4. wichris

    wichris Road Train Member

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    Do you use a dispatch service?
     
  5. VeronikaB

    VeronikaB Bobtail Member

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    No, I am the only one who books our loads, ever.
     
  6. Concorde

    Concorde Road Train Member

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    Bury the offender in litigation, that’s what I would do.
    Another reason I never leave anything less than glowing reviews. Unless that broker can prove their assertion, they’re screwed.
     
    silverspur Thanks this.
  7. Peterbilt30M

    Peterbilt30M Bobtail Member

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    There was an o/o on mothertrucker YT channel discussing carrier 411 issues. There are new impediments to carriers being implemented by this broker service. This is beyond FMCSA hostility. I'm retired now. Good luck with phony big brother trying to keep you down.
    https://www.carrier411.com/freightguard.cfm